Description

The Business Development Specialist, International Commercial, North America will be responsible for driving North America strategy in order to maximize client retention and growth for the International Commercial Group.

Working closely with the partners, and in conjunction with the Group's Business Development Manager, the Business Development Specialist will support pitches and proposals, oversee the maintenance of business development and marketing collateral for the Group, assist in business planning, monitor progress against planned priorities, evaluate ROI, assist with submissions for directories and awards, improve the profile of the Group and support the Group’s events, and provide general BD support to the Group’s lawyers.

This role is an integral part of the Group’s Business Development team and is a strategic and hands-on position that requires the Business Development Specialist to take ownership and demonstrate strong commercial acumen.

Responsibilities:

Business Development

  • Work with the Group to identify new business opportunities with new and existing clients
  • Work with other regional and global practice groups and industry groups to develop new work and cross-selling opportunities and assist those groups to develop and implement strategies to capture those opportunities

Proposals

  • Assist with the development of proposals, including: collecting relevant content such as practice area descriptions, representative matters, and client/matter information, quality assurance and production of the final product
  • Help to quality assure and produce the final product
  • Liaise with the Pitch & Pursuit Excellence and Pitch & Proposal Center teams, as appropriate

Client Relationship Management

  • Conduct client research, including research on Firm specific information such as billings, matters, and relevant timekeepers
  • Liaise and exchange information with other practice groups targeting the same clients

Business Development and Marketing Collateral

  • Develop and maintain digital marketing collateral
  • Collect client/matter information for all practice sub-groups, updates practice group information, relevant capability statements, rankings and awards, CVs and any other relevant materials, including those appearing on the Firm’s external website
  • Ensure practice groups materials in PiXel are up to date

Business Planning

  • Assist with the preparation of materials and conducts research to facilitate business planning
  • Track progress against the practice group business plan and proactively notify and follow up with accountable partners as needed

Directories

  • Work with the Global Directories Team on the preparation of directory submissions, including guiding and assisting with the collecting content and preparing a draft response of the Group’s submissions to directories, such as Chambers and Legal 500
  • Track all group rankings and awards

Media

  • Work in conjunction with the communications team to assist in identifying relevant content for social media channels
  • Work with attorneys to develop their own social media channels to promote the Firm and their practice, and tracking media mentions on behalf of the Group

Profiling

  • Assess other profile raising activities against the strategic objectives of the Practice Group and conduct a cost/benefit analysis. This includes engaging in sponsorship and conference opportunities, memberships and associations
  • Produce, distribute and track client alerts and internal and external newsletters

Brand Management

  • Ensure the Firm's brand and that of the Group is maintained
  • Coordinate with the Firm’s web support team to ensure website content is up to date and relevant

Firm Positioning and Events

  • Maintain the client Group’s mailing list
  • Work with the local office resource(s) and the Global Meetings Team to execute the Group's client seminars, conferences, webinars, internal meetings, sponsorships/partnerships with outside organizations, and all other events in which Firm and Group representation and participation are necessary
  • Staff practice group events as needed

Practice Group Administration

  • Maintain Practice Group’s email distribution lists and calendar
  • Update Practice Group intranet site with relevant material
  • Support matter database collection and uploads
  • Update and maintain group's SharePoint site
  • Other duties as assigned to develop and drive regional strategy

Experience Required

Skills and Experience:

  • Bachelor's degree is required, preferably in marketing or a related field
  • Strong business development, marketing, or other relevant field preferably in legal or other professional services environment
  • Excellent written and verbal communication skills 
  • Self-motivated and independent, able to work with minimum supervision and as part of a team
  • Well-developed and sophisticated organization, communication and interpersonal skills, with a proven ability to relate to and gain the confidence of people at all levels within an organization, as well as an ability to build strong relationships and work in a collaborative environment
  • Organized, detail-oriented individual with strong project management skills, and ability to work on multiple tasks with competing deadlines
  • Strong computer skills (including Outlook, MS Word, Excel, PowerPoint, Adobe Acrobat, or similar). Skills in podcast, webinar, blog and other publishing platforms a plus
  • High level of discretion, diplomacy and a commitment to maintaining the highest level of confidentiality
  • Spanish language fluency preferred, but not required
  • High level of energy and persistence, and understanding of the importance of delivering exceptional customer service to internal and external clients; ability to manage and influence senior stakeholder relationships
  • Comfortable working across multiple cultures and time zones in a matrix organization 
  • Highly organized and detail-oriented individual with good project management skills, and an interest in legal and business issues
  • Flexibility to travel to meetings and events and work long hours during peak training and meeting periods