The Team Lead - E-Billing Specialist will lead e-billing specialists providing support to billing and other teams engaged in e-billing activities.


  • Oversee daily activities for the global specialist team serving as the Firm's Center of Excellence re: e-billing activities and issues
  • Develop and maintain a knowledge base of specifications, definitions and requirements of the various electronic billing systems used by the Firm's billing teams
  • Assist with training local offices on E-billing Vendors and LEDES Wizard in preparation for transition
  • Update LEDES Wizard tool with new clients/matters for e-billing invoice processing
  • Work with in-house developers to streamline and automate invoice submission and trouble shoot issues with the LEDES Wizard tool
  • Work with in-house developers to continue to streamline and update Crawler
  • Address any required enhancements for SAP LEDES or XML file
  • Proactively seek and identify enhancements to, and maintain current documentation of existing practices and policies
  • Diligently and timely address inquiries and special projects from management and internal and external clients
  • Proactively develop and maintain positive working relations with attorneys, client personnel and Firm colleagues
  • Coordinate, assess and provide feedback on the work output and performance of the assigned staff
  • Ensure adherence to Firm policies
  • Accurately, timely and comprehensively report to management on status of assigned objectives and responsibilities
  • Other duties as assigned by management

Skills and Experience:

  • Bachelor's degree preferred in business administration, commerce, finance or related courses
  • Detailed working knowledge of billing and e-billing applications
  • Strong ability to lead, motivate and mentor departmental personnel
  • Solid organizational, communication and interpersonal skills, with a strong ability to develop and maintain relations at various levels within and outside an organization
  • Proactive, innovative and results-oriented work orientation.
  • Strong technology orientation, including knowledge of Microsoft Office and financial software packages (e.g. SAP) and e-billing software programs (e.g. Passport, Legal Tracker, TyMetrix 360, Collaborati, CounselLink, etc.)
  • Proactive and self-driven work orientation.
  • Keen attention to details and effective organizational skills
  • Ability to prioritize and handle multiple tasks to meet deadlines
  • Ability to perform at high levels in a fast paced ever-changing work environment and successfully adapt to changing priorities and work demands
  • Strong problem solving and analytical skills
  • Ability to anticipate work needs and follow through with minimum direction, follow up on own initiative