Closing Date:  30th September 2021

Location:  Belfast

The Procure to Pay (PTP) Supervisor will provide supervisory leadership to Procure to Pay Analysts in the Belfast Center, with specific focus on the Accounts Payable team, to ensure delivery of quality services and continuous improvement of the Procure to Pay End to End Services. 



  • Supervise the day to day operational aspects of Accounts Payable Analysts in the Belfast center to ensure they perform their job duties in accordance with detailed processes and policies. Which includes:
    • Manage ServiceNow cases related to invoice payment, invoice status reports and other accounts payable support needs
    • Validate and process external vendor invoices and expense report reimbursements in Chrome River and SAP
    • Facilitate P.O. match exceptions process and coordinate resolution with the Procurement Analysts
  • Assist with the documentation and implementation of EMEA Accounts Payable Activities and other offices as requested by the applicable Service Owner and Center Manager
  • Supervise remote Procure to Pay resources located in the EMEA region, working closely with the onsite managers to ensure successful delivery of the end to end Procure to Pay services
  • Assist the Belfast PTP Manager, relevant Service Owners and Global Process Owner (GPO) in the performance monitoring of the Accounts Payable team (s) by reviewing and validating team key performance indicators and established service levels
  • Review, suggest and facilitate implementation of process improvements 
  • Demonstrate professional knowledge of Accounts Payable end-to-end services and use firm technology, systems, tools, and processes to provide best in class service
  • Act as escalation point of contact for Accounts Payable related service deficiencies 
  • Support the GPO, Service Owners and PTP Managers in creating a culture of teamwork and unity among the PTP end-to-end service teams both in the Belfast Center and across the Firm which delivers on the Firm's expectations for productivity, quality, and performance objectives
  • Provide and encourage timely, clear, and constructive feedback within and across to all direct reports; actively participate in each team member's professional development
  • Model behaviour consistent with the Firms values which others respect and learn from
  • Prepare and generate reports as necessary

Experience Required

Skills and Experience:

  • Graduate of any business-related course preferably Accounting or Finance
  • Extensive previous experience in an accounting organization with strong background in ERP, preferably SAP
  • Previous experience supervising a high performing team
  • Previous experience in processing invoices via Chrome River, a significant advantage
  • General understanding of billing/accounting for a Professional Service firm, a significant advantage
  • Deep knowledge of the core principals of accounts payable and expense reimbursement functions
  • Microsoft Office suite of products (Outlook, Excel, Word)
  • SAP experience an advantage 
  • Solid communication skills (verbal and written)
  • Proficient in MS Office (Excel, Word and PowerPoint)
  • Team player attitude
  • High attention to detail and has keen organizational skills
  • Ability to make effective, accurate decisions and judgment calls
  • Effective time and task management essential to meet deadlines