Australia: Scams Prevention – Draft Code and Rules Released

In brief

On 28 May 2026, the Australian Government took the next step in implementing the Scams Prevention Framework (SPF) by:

• Formally designating parts of the banking, telecommunications and digital platform sectors as regulated sectors
• Releasing for consultation draft SPF Rules and draft sector-specific SPF Codes
• Issuing a position paper on internal dispute resolution (which includes a proposed automatic compensation scheme for scam losses under AUD 3,000) for consultation.

Most mandatory SPF obligations (covering governance, prevention, detection, reporting, disruption and response) are expected to commence on 31 March 2027, while membership of the authorised external dispute resolution scheme (EDR Scheme) is required from 1 September 2026.

These updates are the most significant developments in Australia’s regulatory scam response since the SPF was introduced under the Competition and Consumer Act 2010 (Cth) (CCA) in February 2025.

ACCESS FULL ALERT

* * * * *

Anita Nair, General Associate, and Maxine Betty, Junior Associate, have contributed to this legal update.