Description

The Specialist, People Systems will be an expert in SuccessFactors and play a key part in the maintenance and ongoing support of the HRIS. Additionally, play a critical role in the optimization of the implemented modules (Employee Central, Benefits, Compensation). 
 
To provide support in business analytics, system reporting, compliance, data integrity, role-based security, back end system functionality, end user support and daily administrative system functions.
 
 
Responsibilities:
 
  • Recommend and configure changes to current processes to provide more effective use of SuccessFactors and take the lead to implement these changes
  • Define and evaluate SuccessFactors for areas of improvement
  • Perform and/or review configuration changes
  • Partner with key stakeholders to ensure data accuracy and integrity of People information globally
  • Liaise with Technology teams for improvements/management of integrations
  • Participate in testing of configuration changes, including test script development, setting up test scenarios, coordination with other teams
  • Manage and update documentation, such as role based permission Matrix, standard operating procedures, quick reference guides, business process maps, etc
  • Manage cases, utilizing ServiceNow, as a key member of the Tier 2 support team
  • Review and evaluate changes in the H1/H2 releases to understand impacts, implement changes and testing
  • Communicate system changes, upgrades and general information to end-users
  • Establish and maintain security and integrity controls
  • Perform other functions as may be assigned by immediate manager from time to time
The Specialist, People Systems will be an expert in HRIS. This role will play a key part in the implementation and maintenance of HRIS, as well as HRIS system optimization, business analytics, system reporting, compliance, data integrity, role-based security, back-end system functionality, end-user support, and daily administrative system functions.
 
Responsibilities:
 
  • Review and process data into the HRIS system and assure data integrity, accuracy, and completeness of People information globally
  • Identify areas of opportunity to improve existing HRIS processes, functionality, and workflow, and maximize technological capabilities to reduce manual processes and to improve data management and efficiency
  • Recommend changes to current processes to provide more effective use of the HRIS and take the lead as a project manager to implement these changes
  • Maintain system workflows and business process approval chains
  • Assist the People System Manager in the maintenance and troubleshooting
  • Analyze and report the need for system enhancement or customization
  • Act as primary contact for daily technical and operational user support
  • Communicate system changes, upgrades, and general information to end-users
  • Manage special projects related to the testing, documentation, piloting, deployment, and communication of new functionality and system enhancements
  • Establishes and maintains security and integrity controls
  • May serve as People team liaison to the Technology function
  • Perform other functions as may be assigned by immediate manager from time to time

Experience Required

  • Skills and Experience:
     
    • BS degree in HR or Information management with in-depth experience managing various HRIS/IS; or equivalent work experience
    • Proficiency with SuccessFactors required
    • Extensive HR systems reporting, HR process, and project management experience required
    • Strong mathematical/analytical aptitude, problem solving and time-management skills
    • Excellent data mining, manipulation and analytical skills
    • Strong computer skills; high proficiency in MS Excel (with extensive experience in and knowledge of formulas and functions, pivot tables and charts)
    • Knowledge of principles, practices and standards of human resource administration in assigned area
    • Highly organized with ability to manage multiple priorities in a fast-paced environment
    • Demonstrated experience/maturity to handle confidential and sensitive information
    • Positive, service oriented attitude with the ability to follow through on issues
    • Ability to foresee potential challenges and provide solutions to a variety of problems
    BS degree in HR or Information management with in-depth experience managing various HRIS/IS; or equivalent work experience
  • Proficiency with SAP or other HRIS systems preferred
  • Extensive HR systems reporting, HR process, and project management experience required
  • Strong mathematical/analytical aptitude, problem-solving, and time-management skills
  • Excellent data mining, manipulation, and analytical skills
  • Strong computer skills; high proficiency in MS Excel (with extensive experience in and knowledge of formulas and functions, pivot tables, and charts)
  • Knowledge of principles, practices, and standards of human resource administration in assigned area
  • Highly organized with the ability to manage multiple priorities in a fast-paced environment
  • Demonstrated experience/maturity to handle confidential and sensitive information
  • Positive, service-oriented attitude with the ability to follow through on issues
  • Ability to foresee potential challenges and provide solutions to a variety of problems