The Global Client Pursuits, Senior Manager - Americas will influence partners and lead key client pitch processes, as well as be a role model for team members, collaborating and sharing best practice, engaging in process development, training and coaching.
To become a permanent member of a high performing team of pitch professionals in the Americas who manage the firm's most strategic, pitches and panels for key clients and regional pursuits.
Pitches are high value, multijurisdictional (generally global) and multi-practice. The role holder will manage large panels and complex pursuits as well as oversee the management of "BAU standard" proposals, working with more junior team members in collaboration with BDMC colleagues.
Serve as the lead managing winning panels and proposals for key clients from start to finish (writing and project management)
Proactively develop and manage client-centric key messages/content and marshal resources to ensure that winning proposals of superior quality are delivered on time
Influence and guide partners to deploy best practice approaches to proposals from opportunity assessments to bid documentation to presentation coaching
Provide coaching/training for partners, lawyers and BDMC professionals around all aspects of pitch and presentation best practice
Conduct post-pitch debrief meetings feeding back key points to the business to facilitate further learning and development
Create detailed briefs and provide coaching for center-based team members to produce fit-for-purpose draft proposals and formatting/design requests leveraging pitch content automation technology and the Service Now tool
Coach, train, develop and oversee more junior team members
Become deeply familiar with the Baker resources and team, leveraging the proposal process for bids/pitches and panel proposals for high value and key client opportunities
Team with GCP colleagues worldwide (within North and Latin America across our other regional hubs in Asia Pacific and EMEA) to deliver on pitches where needed following the sun and sharing best practice
Take responsibility for best practice sessions and writing thought leadership as well as providing input into the Baker World intranet pages
Collaborate with BDMC professionals worldwide including client managers, industry and practice group BDMs and in-market BDMs to leverage client intelligence, practice and industry know how, case studies and credentials
Engage with other Professional Services teams e.g. pricing strategy, legal project management and knowledge to deliver profitable and added value solutions
Skills and Experience:
Extensive experience in BD/ communications in the professional services, with significant hands-on experience in proposal development and exemplary project management skills
Organizational skills and ability to handle multiple projects simultaneously
Strong interpersonal skills to manage remote teams of lawyers and BDMC professionals
Persuasive and diplomacy skills; ability to deal autonomously with highly intelligent and demanding internal clients at all levels; manage multiple requests for support, assess opportunities and provide direction
Client service focus, flexibility, can-do attitude; motivated and enthusiastic; personal drive and energy
Gravitas to train and influence groups of partners or senior members of the Firm
People management experience especially in a virtual and multicultural environment