The In-Market Business Partner will serve as the primary point of contact for the end-to-end Quote to Cash (Q2C) process from new client/matter intake to collections, with a sharp focus on reducing lock-up and improving cash flow and realization. The IMBP role is heavily focused on coordinating the intake, billing, and collection efforts of the shared service centers and serves as the single point of contact between Billing Partners and client legal operations teams, and the finance technical support teams, strategic pricing, and other stakeholders such as practice group business managers.
  • Act as the finance business partner to advise Partners on areas of inventory management and make recommendations to improve financial performance and client service with respect to the billing and collections processes
  • As the In-Market steward of the end-to-end Q2C process, understand all aspects of the relevant procedures, policies and tools and use this expertise to provide guidance to lawyers and other In-Market personnel to address process issues as they arise, coordinating with other finance functions to resolve process or capacity issues as required
  • Take ownership of implementing client Outside Counsel Billing Guidelines to ensure compliance, coordinating with finance technical support teams and others to ensure our invoices are delivered in line with client requirements and that invoices are paid in line with agreed payment terms
  • Support Firm and Finance team leadership on agreed initiatives and special projects
Characteristics for success in this role include:
  • Ability to take ownership for and resolve complex problems in a structured manner within a cross-functional environment
  • Proven ability to influence, interact and consult with senior leaders regarding finance processes, guidelines and compliance
  • Ability to network and collaborate with regional and global teams, while acknowledging their cultural, social, and academic diversity
  • Curious mindset and dedication to continuous improvement of all aspects of Q2C, business partnering and finance operations
  • Capability to work in a fast-paced, change-oriented, dynamic environment
Skills and Experience:
  • Bachelor’s degree or relevant experience focusing on financial management, accounting or other related areas, together with strong project management skills
  • Experience in Finance Operations and/ or Finance Shared Services
  • Working proficiency in using MS Office and other productivity tools
  • Experience working in a Professional Services organization is a plus