Description

The Director of Talent Management - North America will work with the Global Director of Talent Management and North America Regional Management Committee (RMC) to articulate and execute the People strategy for North America, consistent with the Firm's People strategy; lead the North America Office in managing the Talent Management function; managing the department's resources across all locations and Practice Groups; and develop a market-leading People Business-Partnering function with consistently high standards and client service orientation.
 
Responsibilities: 

  • Work with the Global Director of Talent Management to develop and deliver a compelling People strategy across the Firm’s worldwide offices, with primary focus on the North America markets
  • Lead North America’s Talent Management professionals, setting high standards and values, and embedding shared values of collaboration, creative thinking and client service across the team
  • Deliver the unified Talent Management business partnering service across the North America offices and Practice Groups, building a leadership team to work closely with the Firm’s Lawyers and Professional & Business Services (PBS) functions to execute the People strategy at every level of the Firm 
  • Work closely with the RMC to provide consultation on talent related initiatives, contribute to decision making and communication of information to North America and/or Firm leaders, and keep the RMC informed of happenings in Talent Management regionally and globally
  • Partner closely with our Specialist Americas/North America People functions (Leadership & Learning and Recruitment & Mobility) as well as other functional teams to jointly deliver best-in-class solutions for North America that deliver on our ambition to be the law firm employer of choice and deliver against the requirements of the business
  • Implement global development and promotion processes across North America as well as execute regional process for promotion to National Partner/ Director of Economics, and promotion to Principal
  • Manage regional evaluation and compensation processes for all North America lawyers, except Principals, and all North America PBS
  • Lead the North America Talent Management Committee in its oversight of talent reviews, lawyer hiring requests, and non-principal compensation processes
  • Support the North America Compensation Committee by providing Talent Management-focused input regarding principal performance 
  • Play a critical role in influencing, identifying and maximizing opportunities to improve performance and potential capability of the Firm, enabling employees to deliver to the best of their abilities and work toward the next steps in their careers
  • Work with the North America Talent Management professionals to drive organizational change and improvement across human resources, performance management and compensation, workforce planning, career development and succession planning via the Talent Management Business Partner network in the Firm
  • Implement the Firm's response to its employee surveys in North America, working closely with the leadership in the People function to develop and execute enhanced People strategies
  • Along with the North America Country Human Resources leads, serve as lead North America Talent Management contact for North America leadership regarding sensitive people issues 
     
Skills and Experience:
 
  • Bachelor’s degree focusing on Human Resources, Industrial Psychology, Organizational Development, Management, or other related areas
  • Extensive experience in HR/Talent management, preferably in a professional services firm environment
  • Experience of leading large HR/Talent Management teams across multiple offices and jurisdictions
  • Excellent written and verbal communication skills, with the ability to interact and influence at the highest levels of the Firm
  • Fluent written and spoken English is required
  • Ability to implement success in creating an environment of trust with partners; effectively utilize negotiation and conflict resolution skills when needed
  • Demonstrated ability to solve problems and drive results with a sense of urgency in setting strategies and executing against the objectives
  • Proven ability to influence, interact and consult with senior leaders, strong collaboration skills and effective stakeholder management
  • Experience managing risk and demonstrated judgment as to when and whether to engage legal counsel
  • Strong coaching, counselling, business acumen and overall communication skills