Description

The Global Client Pursuits (GCP), Manager/Assistant Manager, Americas will manage the Firm's most strategic, pitches and panels for key clients and regional pursuits as part of a high-performing central global team of pitch professionals. Based in the Americas, the role holder will help coordinate key client pitch processes, collaborate and share best practice, and engage in process development and training. They are required to be a strong pitch professional with demonstrated panels and bids experience.
 
Pitches led by the central global team are typically high-value, multijurisdictional, and multi-practice. Between managing large panels and complex proposals there is a requirement to manage or oversee the management of smaller but strategically important proposals working with more junior team members in collaboration with local or regional BDMC colleagues. 
 
Responsibilities:
  • Prepare and deliver key pitches independently or as part of a pitch team, managing the proposal process from start to finish for bids/pitches and panel proposals for high value and key client opportunities, working both autonomously and/or closely with a senior team member
  • Independently oversee and manage regional or global projects that contribute to the strategy of the Global Client Pursuits process
  • Proactively develop and manage client-centric key messages/content and marshal resources to ensure that proposals of superior quality are delivered on time
  • Work with partners and Global Client Pursuit colleagues to assess proposal opportunities, help partners to decline opportunities that are not in line with the Firm strategy, and coordinate teams and resources to respond quickly and effectively to those opportunities we do pursue
  • Engage directly with partners, BDMC colleagues, and various Firm resources to develop key messages based on the Firm's Client Value Model, and relevant content for regional and global priority client deliverables
  • Collaborate with Global Client Pursuits colleagues worldwide to provide follow-the-sun support on pitches, as needed, and share best practice
  • Create clear and concise briefs with detailed instructions for center-based team members to produce fit-for-purpose draft proposals and formatting/design requests leveraging pitch content automation technology and the Service Now tool
  • Help coach, train, and develop more junior team members
  • Contribute to Pitch Enablement service delivery through conducting best practice training sessions, writing thought leadership e.g. for the PitchPerfect blog, Community of Excellence newsletters Baker World intranet pages, and other pitch-related projects, as required
  • Become deeply familiar with Firm resources and team, leveraging the proposal process for bids/pitches and panel proposals for high-value and key client opportunities
  • Collaborate with BDMC professionals worldwide including client managers, industry and practice group BDMs, and in-market BDMs to leverage client intelligence, practice and industry know-how, case studies, and credentials
  • Engage with other Professional Services teams e.g. pricing strategy, legal project management, and knowledge to deliver profitable and added value solutions
  • Align with the Global Client Pursuits team's guidelines, work scope, and best practice pitching tools and resources for all pitch delivery and enablement projects, demonstrating a strong one-team mindset and collaboration
 
Skills and Experience:
  • Bachelor's degree or equivalent relevant work experience
  • Experience in BD/ communications in professional services, with hands-on experience in proposal development 
  • Organization, project management, and ability to independently handle multiple projects simultaneously
  • Strong interpersonal skills to work with/manage remote teams of partners, lawyers, and BDMC professionals
  • Persuasive and diplomacy skills; ability to deal autonomously with highly intelligent and demanding stakeholders at all levels; manage multiple pitch requests, assess opportunities, and provide direction
  • Client service focus, flexibility, can-do attitude; motivated and enthusiastic; personal drive and energy
  • Fluent in written and spoken English; Spanish language a plus
  • Excellent communication and presentation skills
  • Gravitas to coach and influence
  • Serve as a role model for more junior team members