Role purpose

To work collaboratively with attorneys, management, and business professionals in the Mexican office to deliver value added service, aligned with strategic direction, vision and values of the office and Firm. 

To serve as a consultant to management on human resource-related issues; act as an employee champion and change agent; assess and anticipate HR-related needs; communicate needs proactively and develop integrated solutions; maintain an effective level of business knowledge about the Mexican offices and Firm, its strategic plans, its culture and its competition. 

This is a highly collaborative role, which requires close liaison with the Director of Talent Management, Mexico, and other TM Business Partners in NA. This is an essential role on a team of TM professionals providing unified, high-quality business partnering support to office management, practice group leaders, and functional business professional leaders. It is a hands-on position that requires proactive and reliable business partnering advice and service.

Main responsibilities

  • Operate as a Business Partner for the Mexican offices to understand the strategic needs in relation to the people; liaise and coordinate with the rest of the TM team in Mexico and our People functions (Leadership & Learning, Careers & Performance, Recruitment & Mobility, Diversity & Inclusion) to jointly deliver best-in-class solutions that deliver against the requirements of North America 
  • Consult with supervisors/managers to provide day-to-day performance management guidance or human resource advice (e.g., coaching, counselling, career development, disciplinary actions)
  • Analyse trends and metrics to develop solutions, programs and policies
  • Planning and management: partner with management and employees to improve work relationships, build morale, increase productivity, retention, workforce planning and succession planning, identify training needs and individual executive coaching needs, and liaise with appropriate People function to make recommendations
  • Recruitment: determine needs, evaluate staffing options, liaise with Recruitment team during planning and offer process, coordinate on-boarding/induction
  • Mobility:  liaise with Global Mobility Advisory Group on mobility issues and serve as local point of contact for incoming and outgoing mobility
  • Manage and resolves complex employee relations issues, conducts effective, thorough and objective investigations 
  • Maintain in-depth knowledge of legal requirements and related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance; partner with the legal department as needed/required 
  • Provide human resource policy guidance and interpretation
  • Develop contract terms for new hires, promotions and transfers
  • Participate in evaluation and monitoring of training programs to ensure success; follow up to ensure training objectives are met
  • Process employee terminations to comply with Firm guidelines, including conducting departure meetings
  • Performance Management: provide support on performance management processes, e.g., annual evaluation and promotion processes, evaluate performance results with supervisors/managers
  • Collaborate with practice group leadership to administer attorney performance and compensation management and deliver attorney development initiatives
  • Career Development: consult as needed on lawyer and business professional programs in partnership with NA Leadership and Learning team; provide individual career development coaching recommendations as needed
  • Organizational Development e.g., follow-up on BakerYou within the office, consistent with overall NA approach; focus on improving engagement
  • Integration: serve as key liaison to support and facilitate integration of attorneys and business professionals
  • Partner with the People and NA leadership teams to help develop optimal People strategy, infrastructure and resources for NA
  • Other duties as assigned

Travel requirements

Occasional travel may be required.


The Firm’s People function has responsibility for recruiting, supporting and developing all of the Firm’s people, including our Partners, Lawyers and Professional & Business Services, working closely with the Firm’s leadership to design and deliver the Firm’s people strategy, building on the Firm’s core commitments to collaboration, excellence and inclusivity. The function includes:

  • Talent Management
  • Recruitment & Mobility
  • Leadership & Learning
  • Careers, Performance and Rewards

You will report to

Director of Talent Management - Mexico

Key relationships

  • Office-based administrative management
  • Office Managing Partner/Committee
  • Practice group or functional leaders across the Firm
  • Talent Management and People function colleagues

Experience Required

  • Bachelor’s degree focusing on Human Resources, Industrial Psychology, Organizational Development, Management, or other related areas; professional human resources certification highly desired
  • Extensive experience in HR/Talent Management, preferably in a professional services firm environment
  • Strong knowledge of HR functional disciplines (employee relations, staffing, compensation, organizational development, training, and employee development)
  • Knowledge of local office employment laws
  • Excellent written and verbal communication skills; fluent written and spoken English is required
  • Demonstrated ability to solve problems and drive results with a sense of urgency in setting strategies and executing against the objectives
  • Proven ability to influence, interact and consult with senior leaders, strong collaboration skills and effective stakeholder management
  • Strong coaching, counselling, business acumen, and overall communication skills
  • High level of discretion, diplomacy and a commitment to maintaining the highest level of confidentiality