Description
The Specialist, People Systems will support the configuration, maintenance, and enhancement of the Firm's global HRIS, primarily SAP SuccessFactors and Avature.
Responsibilities:
- Assist with day-to-day input, data changes, and system configuration
- Recommend and implement changes to streamline existing processes, while collaborating with the respective teams
- Prepare high-quality documents for system configuration and processes
- Ensure data accuracy, consistency, and compliance across all HR systems. Perform regular audits and data clean-ups
- Provide technical support and training to team members and end-users on system usage and best practices
- Manage user access, maintain data privacy standards, and support audits and compliance initiatives
- Participate in system upgrades, integrations, and new technology implementations
- Establish and maintain working relationships with peers and key stakeholders
- Assist Local Talent Management staff in identifying and resolving problems by providing analysis and troubleshooting of configuration or data issues
- Ownership of assigned HRIS project tasks and responsibilities
- Maintain a proactive customer focus
- Answer end-user queries/concerns and foster their understanding of systems and tools to make them more efficient and effective in their roles
Skills and Experience:
- A bachelor’s degree in Human Resources, Information Systems, Business Administration, or a related field
- Experience in HRIS system administration (SAP, Workday, Oracle, etc), preferably in a mid-to-large organisation
- Strong math/analytical aptitude and strong skills in data mining, manipulation, and analysis
- Strong computer skills; high proficiency in MS Excel (with extensive experience in and knowledge of formulas and functions, VLOOKUP, pivot tables, and charts)
- Able to work independently as well as work in a collaborative team environment and take direction from senior departmental staff
- Able to troubleshoot technical problems and make recommendations on appropriate solutions
- Strong project management, organization, and prioritization skills with the ability to handle multiple projects and shift priorities
- Able to handle sensitive matters and maintain confidentiality
- Able to work well in a demanding and fast-paced environment
- Effective communicator, good written and oral communication
- Strong customer service skills and ability to deal courteously/effectively with others
- Flexible to adjust working hours to meet operational needs