Description
The IP Data Analyst I will provide a full service for the trademark prosecution process or maintenance of clients' IP rights, using IP systems that have been and may occasionally be deployed. The role-holder will provide full administrative support in processing IP-related correspondence, issuing instructions to correspondent law firms, and fulfilling other duties as required ensuring the smooth and efficient handling of clients undertaken by IPSU.
Responsibilities:
- Coordinate, analyze, and process incoming correspondence relating to straightforward IP matters received from Baker McKenzie offices, IP clients, and additional global law firms
- Create records and coordinate IP matter work plans to relevant IP attorneys based on new instructions received from IP clients and Baker McKenzie managing offices
- Identify key deadlines and update global records with accurate and consistent data at a given specific trademark stage either prosecution or renewal
- Docket and review actions (i.e. e-docket) relevant to the client's trademark portfolio management
- Update IP records and process renewal instructions based on agreed procedures and processes
- Assist in communicating via email with internal colleagues and global clients
- Manage own workload by allocating work items based on order of priorities.
- Perform record-auditing of the client's portfolio during intake or when necessary
- Manage all documents received by post, including:
- Claiming of documents package from the GSM Admin Team
- Scanning and processing of documents
- Shipping of documents to the clients
- Process billing reference-related requests e.g. matter number creation, matter staffing, matter name change, running of conflict check, etc.
- Participate in the implementation and execution of the agreed initiatives and action items in the business plan and other business improvement programs
- Perform other tasks and activities as may be occasionally assigned by the Management Team or leaders
Skills and Experience:
- A bachelor’s degree with good academic credentials
- Experience working on IP matters is an advantage but not required
- Knowledge/experience in data visualization tools such as Tableau
- Skills/experience in cleaning and transforming data
- Able to use MS Office (Word, Excel, Outlook) and Internet; Good skills in Excel
- Skills/experience in working with workflows and processes
- Good analytical and comprehension skills
- Good oral and written English communication skills
- Can handle multiple tasks while maintaining great accuracy, consistency, and quality in data entry and administrative work
- Able to prioritize and work independently with limited supervision
- A strong commitment to outstanding client service
- Team player, with a pleasant and positive approach to a sometimes heavy workload
- Able to establish and maintain an effective working relationship
- Exceptional work ethic, personal and professional integrity
- Working outside normal business hours may be necessary