Description
The Coordinator, Conflicts Management will assist in providing an efficient and effective service to the Firm's Partners and offices in identifying and analyzing potential conflicts of interest.
Responsibilities:
- Provide all aspects of support to the Firm, Partners and offices with regard to conflicts management
- Assist and review all information submitted on Conflicts Management Requests (CMR) for accuracy and completeness, ensuring that all required information has been provided and is accurate
- Identify and analyse all potential conflicts of interest and propose concise resolutions to Firm Attorneys in order to clear these conflicts in accordance with professional responsibility obligations and Firm policy
- Advance the clearance of conflicts of interest by directly communicating with Firm Partners
- Obtain waiver letters from Partners and clients when made necessary by jurisdictional guidelines, in order to facilitate New Business Intake (NBI) while protecting client relationships and the Firm's business interests
- Maintain detailed records on all aspects of the conflicts management process for internal documentation and audit purposes
- Adhere to all Firm policies regarding conflicts of interest and escalate issues to Management and the Director of Responsibility, when appropriate
- Process CMRs within the agreed Service Level Agreement
- Engage and collaborate with team members through the presentation of ideas and recommendations regarding best practice, continuous improvement, departmental processes, policies and procedures
- Provide support and assistance on important team projects and initiatives, when required
Skills and Experience
- Undergraduate degree 2:1 or above (Law degree preferred but not essential) or a post-graduate qualification in a related discipline
- Excellent working knowledge of Microsoft PowerPoint, Word, Excel and online research tools
- Ability to make effective, accurate decisions, judgement calls and reliable recommendations with support from team members and Management, where necessary
- Professionalism and the ability to influence in a positive manner
- Excellent interpersonal skills with a positive customer service oriented attitude
- Ability to engage and collaborate with team members locally and across other Centers
- Excellent time management and organizational skills, with the ability to work well under pressure, manage workloads, meet deadlines and prioritize efficiently
- Ability to leverage consultant resources and utilize information appropriately
- Exceptional problem solving, critical thinking, and analytical skills
- Ability to contribute ideas for process improvements and adapt easily to procedural change
- Excellent written and oral communication skills demonstrated in interactions with all colleagues throughout the Firm as well as Partners and Management
- Positivity and the adoption of a solution-based approach in all aspects of work
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