The Client Credit Analyst will accurately research, analyze, and finalize client credit claims across all Member Firms. Client Credit is a rewards program for BM attorneys. Ultimately, the Client Credit Analyst will be required to make financial decisions regarding the attorneys' efforts in attracting new work to the firm. 
  • Research and analyze claims to determine the appropriate compensation rate to be paid to the claimant (i.e. Baker attorney). The decision-making processes must be performed per the BM Client Credit Rules, Interpretations, and Procedures
  • Develop a firm understanding of the BM Client Credit Rules, Interpretations, and Procedures. Remote training sessions and a thorough study of the client credit manual will be required
  • Learn to navigate the various client credit databases, SAP software, and Intapp Open (client intake system)  
  • Update internal reports on the corporate structure of BM clients. This will require online research with the aid of Dun & Bradstreet
  • Assist in filing client credit claims, including preparation of required documentation in compliance with the Client Credit Rules for submission to Client Credit Administration (CCA)
  • Compose clear and concise questionnaires for BM attorneys to complete. The Client Credit Analyst is expected to apply their professional business writing experience (i.e. proper tense, grammar, and punctuation) 
  • Follow up with CCA on any outstanding or pressing claims
  • Coordinate with local office Client Credit personnel, attorneys, and CCA personnel (where appropriate) about client credit instructions, requirements, and status
  • Monitor incoming work assignments, ensuring that all assigned tasks are completed within the agreed turnaround time and reflect a very high quality of output
  • Perform other duties as may be assigned
Skills and Experience:
  • Bachelor's degree required; Juris Doctor and/or Master of Law preferred 
  • Some demonstrable finance experience in a professional services environment preferred
  • Law firm accounting or billing experience preferred
  • Knowledge of Microsoft Office suite of products, including Word, Excel, and Outlook; Intapp Open; Conflict Search Tool
  • Excellent English communication skills (verbal and written)
  • Technical/computer skills
  • Collaborative team player with the ability to also work with minimal supervision and take initiative
  • Keen attention to detail and effective organizational skills
  • Effective time management ability and prioritization are essential to meet deadlines 
  • Ability to establish and maintain effective working relationships which mean responding to emails before the close of business day
  • Ability to think analytically
  • Ability to produce quality results under significant time constraints
  • Exceptional ability to work and produce results within a group as well as individually
  • Willingness to do what is necessary to complete assigned tasks