The Cash Application Supervisor will oversee cash application services for the global centers of Baker McKenzie. Ensure that cash is being applied timely, accurately, and in accordance with Firm guidelines.


  • Supervise the cash management teams with regard to the allocation of cash against invoices and the timely clearing of suspense account
  • Oversee process all cash receipts in accordance with Firm policies, guidelines, and standard processes
  • Provide guidance to the team to ensure daily download from the Bank of all cash receipt payments to track and reduce reconciling items using a standardized global process
  • Identify and implement process improvements for the daily cash posting process
  • Coordinate with project teams to implement cash automation technology such as lockbox, bank upload, and AI solutions
  • Develop a plan to consolidate GL cash transfers between offices and train teams across the centers on new processes
  • Introduce cash controls in the centers and promote best practices by creating a centralized repository for incoming remittance information
  • Promoting teamwork and communication amongst all cash application teams in the offices and center
  • Engage with clients as needed to ensure remit information is accurate and submitted for all incoming payments
  • Exercise required a degree of tact and diplomacy when dealing with others and in handling sensitive issues
  • Perform other duties as may be assigned

Skills and Experience:

  • Bachelor's Degree in business administration, commerce, finance, liberal arts, or related experience
  • Prior experience in a billing, collections, and/or cash application role
  • General understanding of accounting or finance principles as well as the specific law firm or professional service accounting structure, environment, and requirements
  • Fluency in English (verbal and written)
  • Good working knowledge of MS Office applications (e.g. Excel, Word, Outlook)
  • Knowledge and experience of financial systems (SAP preferred but not required)
  • Have the confidence to escalate and ask questions, especially when being asked to deviate from standard processes
  • Ability to prioritize and handle multiple tasks to meet deadlines
  • Ability to perform at high levels in a fast-paced ever-changing work environment and successfully adapt to changing priorities and work demands, including learning new skills when required
  • Strong problem-solving and analytical skills
  • Keen attention to detail and effective organizational skills
  • Ability to anticipate work needs and follow through with minimum direction, follow up on own initiative
  • Flexibility to work a reasonable shifting schedule is required