The Business Analyst – Technology PMO | Requirements Analysis will be involved at some level throughout the entire system, application or software development life cycle. 

To serve as the conduit between our internal clients (legal and business services teams) and technology teams.  In every way, the Business Analyst must be able to fulfill or bridge business requirements processes including; elicitation, gathering, documentation, revisions, system analysis, feasibility, user experience (U/X), and agile approach.

To be responsible for creating wire frames, rapid prototyping, UI specifications, sitemaps, task flow/analysis, use case and user scenarios in support of larger initiatives. The BA will ensure that the U/X interactions support business and user needs, create engaging experiences, and meet technical requirements.


  • Create and revise Business Requirements Documents (BRDs); thereby translating business requirements into functional specifications
  • Identify and document system flows, data flows, and integrations
  • Create prototypes, wire frames, mock-ups, storyboards, user personas, task flows, data flows, user stories and acceptance criteria
  • Identify & recommend process, user experience design, and integration improvements
  • Collaborate with developers and technical staff to understand technologies relevant to prototyping and requirements definitions
  • This is a global role requiring regular work outside normal business hours to communicate with people in multiple time zones
    Serving as a liaison to the following;
  • Development Managers - works closely to consistently understand and deliver material requirements for development efforts
  • Project Managers - identifies resource capacity and significant scope changes that effect timelines
  • Business Stakeholders - maintains a close working relationship to elicit business requirements and discuss scoping decisions
  • Enterprise Architecture & Security - collaborates early on during business requirements to acknowledge data transfer plans or requests as well as taking into consideration the necessary internal security processes and procedures
  • Product Managers - within the Applications Team, for system lifecycle continuity
  • IT Service Delivery Team - with Regional Directors, and key roles for project implementations (i.e., Training)

Experience Required

  • Bachelor’s degree information systems, visual design, business management, or a related field or equivalent work experience
  • Experience in a business analysis role is highly desirable
  • Experience in a legal environment is highly desirable
  • Experience working for a Partnership is highly desirable
  • Global thinking and experience is preferred
  • Consulting experience is preferred
  • This role requires excellent communication skills with both team members and internal business constituents. The ideal candidate is comfortable mediating between user needs, business objectives, and technical feasibility
  • Significant experience in the development of typical UI deliverables; BRDs, Personas, Use Cases, Task Flows, Site Architecture, Wireframes, and Best Practices Research & Heuristics
  • Experience in Creative Agencies or Professional Services preferred. Excellent UI design skills and a demonstrable track record of designing interfaces and writing detailed specifications for products to ease the customer review and communication phase, as well as shorten the development time spent on U/X and design requirements
  • Fluency in UI deliverable creation tools such as Adobe Suite/Visio Experience or Axure with creation of complex interactional or transactional interfaces and Prototypes (Paper or Interactive). Familiar with rich media, web 2.0 , and mobile interface design best practices/graphic arts
  • Continued drive for excellence and high quality, despite frequent iterations, changes in priority, scope and stakeholders
  • Strong Microsoft skills (i.e., Team Foundation Server, Word, Excel, Visio, PowerPoint, MS Project)
  • Knowledge of B2B systems technologies (including SQL & SharePoint)