Baker McKenzie's Luxembourg office is part of a global law firm that offers a wide range of expertise and legal solutions customized to our international clients' needs. We advise clients on market-leading transactions in key industries, including banking, insurance, asset management, pharmaceuticals, oil, energy and real estate.

Baker McKenzie Luxembourg is looking for Collections/Credit Control Coordinator who will be responsible for collecting payments in accordance with agreed terms from clients in a cordial and courteous manner; work closely with Partners and staff in offices to ensure that collection activities are coordinated and escalated as necessary and bring support to the billing team for invoices management

You will be in charge of:

  • Monitoring of collections and unpaid invoices, telephone, e-mail and written reminders to our customers' accounting departments
  • Liaise with Partners, clients and billing people to ensure that all receivables are followed up in a timely manner, including handling questions and complaints and discussing current and future issues that may delay or prevent payment of invoices, handle questions and complaints
  • Negotiate payment terms or schedules by minimizing risks surrounding long outstanding debts with the aim of avoiding write-downs, write-offs and bad debts
  • Carry out approved credit adjustments, write-downs and write-offs
  • Liaise with the cash management team with regard to the allocation of cash against invoices and outstanding suspense receipts
  • Produce and publish all standard and ad-hoc collections reports, and ensure all interested parties are kept up to date with relevant and timely collections information
  • Work closely with Paris Collection Team and liaise with finance team  (Billing, treasury, etc.)

Experience & qualifications required:

  • Proven experience as Collections Coordinator
  • General understanding of accounting or finance principles as well as the specific law firm or professional service accounting structure, environment and requirements
  • Excellent English and French communication skills (verbal and written)
  • Keen attention to detail and effective organizational  skills
  • Able prioritize and move through a variety of tasks requiring different approaches, knowledge, and expertise, with the agility of mind and capacity for analysis and synthesis
  • Advanced technological proficiencies, inclusive of Microsoft Windows, Excel and Word
  • Ability to perform at high levels in a fast paced ever-changing work environment and successfully adapt to changing priorities and work demands, including learning new skills when required
  • Ability to negotiate, persuade and maintain customer relationships

Candidates can submit their applications along with a cover letter and resume by email to: