Description
Location: Belfast
Workplace: Hybrid
The opportunity:
The Client Credit Administrator will ensure the London office adheres to Firm policy, rules, and regulations regarding Client Credit.
Working at Baker McKenzie:
Baker McKenzie is the world’s leading law firm with offices all over the world. Our Belfast Centre is home to over 400 colleagues in both legal and professional services.
We offer one of the best workplace benefits packages in the business with comprehensive private health cover, income protection, life assurance and a full employee assistance plan. These and a host of other benefits make us one of the most desirable companies to work for in Belfast.
We are committed to promoting inclusion, diversity, and equity for all and are confident we can provide a career as individual and as exceptional as you.
About the role:
As part of this role, the successful candidate will:
Responsibilities:
- Daily maintenance of Client Administration records
- Management of Client Administration database
- Management of several monthly Reports
- Understand the Client Administration initiative so that appropriate interpretations of the internal rules can be made.
- Ensure processes are followed in accordance with the guidelines set by global Client Administration function.
- Prioritise specialised Client Administration projects including development of databases to ensure accurate record keeping.
- Specific research in relation to the Firm's industry key clients to rationalise Client Administration allocation.
- Identify and prioritise resolution of incorrect allocations.
- Liaise with global Client Administration team in Chicago to prioritise resolution of aged inquiries.
- Actively review and prioritise backlog of outstanding inquiries to ensure award of arrangements.
- Consult with Partners face to face on a regular basis to gather information and preparing summaries for the Client Administration Manager
- Review matters opened to ensure correct assignment.
- Respond promptly to inquiries from Partners, Associates and PAs on Client Administration queries.
- Manage / deliver bespoke reports and analysis requested by the Senior Client Administration Manager at periodic intervals or on an ad-hoc basis and interpret results.
- Manage ad hoc research projects.
- Develop an effective working relationship with Partners and Associates
- Work with and supporting colleagues within the Matter Opening team to ensure new matters are assigned correctly.
Essential Criteria:
To be successful in this role you will need:
Skills and Experience:
- Experience of working within a professional services environment
- Significant business administrative experience
- Previous experience in Finance would be beneficial, however not essential as full training will be provided.
- Good academic credentials (or equivalent experience)
- Excellent interpersonal and communication skills both written and verbal and the ability to interact effectively at all levels.
- Experience of working with Partners and Associates and the ability to develop strong relationships and to influence and challenge effectively.
- Ability to establish productive working relationships across all areas of the business.
- Desire to learn and to keep up to date with developments.
- Strong IT skills, including experience with spreadsheets, and ability to provide financial information and use spreadsheets as required.
- Sound technical skills, analytical ability, good judgement and strong operational focus and a team player.
- Deal with sensitive information in an appropriate manner
- Ability to take initiative and manage own workload.
- Ability to work calmly under pressure and to challenging deadlines.
- Respects and enjoys the diversity of cultural, social, and academic backgrounds found in the Firm.
- Excellent attention to detail