Location: Belfast

Workplace: Hybrid

The Specialist, Contract Management (Risk) will be responsible for reviewing all client terms and handling escalations from the Firms business intake process. We supply this service to all 78 Baker McKenzie offices across the world.
  • Managing client engagement terms to ensure compliance with the Firms risk management and professional responsibility policies
  • Conducting a detailed analysis of client terms in order to advise Partners of the issues and support Partners in relation to agreeing terms with their clients
  • Assisting the Office of General Counsel with the EC Subcommittee approval process and monitoring the 12-month review process
  • Creating a central record of client terms and ensuring client terms are consistent across the Global Firm
  • Responding to due diligence requests from clients. In order for some clients to comply with obligations under various laws and regulations, they may require us to provide certain information before they can enter into an engagement with us. These questionnaires relate to a broad range of compliance issues such as: Anti-Bribery, Data Protection, Information Security, Business Information and Government Relationships etc.
  • Identifying and assisting with Data Privacy issues raised by clients
  • Working alongside outside vendors and product managers on the implementation of new technology systems that will more effectively manage client terms. This includes streamlining our current system in order to increase efficiency and decrease risk. This will involve:
    • i. Ownership and management of the overall Terms side of the system
    • ii. Collaboration with Finance to ensure all commercial and pricing terms are consistent with Firm policy.
    • iii. Testing Artificial Intelligence (AI) technology which will help identify, capture, auto-categorize terms.
    • iv. Training new users that require access to the system
  • Handling escalations from NBI analysts for use of non-approved terms or where agreed terms have not been referenced. This ensures terms are used on a consistent basis throughout all are offices and minimises risk where non-approved terms are used
  • Training and development of new joiners. Working alongside the Office of General Counsel and providing training and guidance in relation to the review of risk issues
  • Monitoring developments in relation to client terms and communicating with stakeholders including client relationship managers, business development managers and E-Billing teams to inform them of any update or resolution in relation to client terms
  • Drafting memorandums and papers for review and consideration by the Firms Professional Responsibility and Policy Committee (PRPC) and the EC Subcommittee on important issues as required
  • Engaging and collaborating with team members through the presentation of ideas and recommendations regarding best practice, continuous improvement, departmental processes, policies and procedures
  • Providing assistance on important projects, when required

Experience Required

Skills and Experience:
Preferred Criteria
  • Law degree (2:1 or above) or a post-graduate qualification in law
  • Some experience working in a contract management or analytical role
  • Experience reviewing contracts and other documents
  • Strong attention to detail - gets it right first time
  • Excellent working knowledge of Microsoft PowerPoint, Word, Excel and online research tools
Technical & Personal Skills
  • Ability to deliver complex research results in a concise and cogent manner
  • Professionalism and the ability to influence in a positive manner
  • Excellent interpersonal skills with a positive customer service oriented attitude
  • Ability to engage and collaborate with team members locally and across other Global Services locations
  • Excellent time management and organizational skills, with the ability to work well under pressure, manage workloads, meet deadlines and prioritize efficiently
  • Ability to leverage consultant resources and utilize information appropriately
  • Superior problem solving, critical thinking, and analytical skills
  • Superior written and oral communication skills demonstrated in interactions with all colleagues throughout the Firm as well as Partners and Management
  • Positivity and the adoption of a solution-based approach in all aspects of work
  • Excellent computer skills (Microsoft Windows, Outlook, Excel, Word, PowerPoint)