The Business Analyst – Technology PMO | Requirements Analysis will be involved at some level throughout the entire system, application or software development life cycle.
To serve as the conduit between our internal clients (legal and business services teams) and technology teams. In every way, the Business Analyst must be able to fulfil or bridge business requirements processes including; elicitation, gathering, documentation, revisions, system analysis, feasibility, user experience (U/X), and agile approach.
To be responsible for creating wireframes, rapid prototyping, UI specifications, sitemaps, task flow/analysis, use case and user scenarios in support of larger initiatives. The BA will ensure that the U/X interactions support business and user needs, create engaging experiences, and meet technical requirements.
Create and revise Business Requirements Documents (BRDs); thereby translating business requirements into functional specifications
Identify and document system flows, data flows, and integrations
Create prototypes, wireframes, mock-ups, storyboards, user personas, task flows, data flows, user stories and acceptance criteria
Identify & recommend process, user experience design, and integration improvements
Collaborate with developers and technical staff to understand technologies relevant to prototyping and requirements definitions
This is a global role requiring regular work outside normal business hours to communicate with people in multiple time zones
Serving as a liaison to the following;
Development Managers - works closely to consistently understand and deliver material requirements for development efforts
Project Managers - identifies resource capacity and significant scope changes that effect timelines
Business Stakeholders - maintains a close working relationship to elicit business requirements and discuss scoping decisions
Enterprise Architecture & Security - collaborates early on during business requirements to acknowledge data transfer plans or requests as well as taking into consideration the necessary internal security processes and procedures
Product Managers - within the Applications Team, for system lifecycle continuity
IT Service Delivery Team - with Regional Directors, and key roles for project implementations (i.e., Training)
Skills and Experience:
Bachelor’s degree information systems, visual design, business management, or a related field or equivalent work experience
Experience in a business analysis role is highly desirable
Experience in a legal environment is highly desirable
Experience working for a Partnership is highly desirable
Global thinking and experience is preferred
Consulting experience is preferred
This role requires excellent communication skills with both team members and internal business constituents. The ideal candidate is comfortable mediating between user needs, business objectives, and technical feasibility
Significant experience in the development of typical UI deliverables; BRDs, Personas, Use Cases, Task Flows, Site Architecture, Wireframes, and Best Practices Research & Heuristics
Experience in Creative Agencies or Professional Services preferred. Excellent UI design skills and a demonstrable track record of designing interfaces and writing detailed specifications for products to ease the customer review and communication phase, as well as shorten the development time spent on U/X and design requirements
Fluency in UI deliverable creation tools such as Adobe Suite/Visio Experience or Axure with creation of complex interactional or transactional interfaces and Prototypes (Paper or Interactive).
Familiar with rich media, web 2.0 , and mobile interface design best practices/graphic arts
Continued drive for excellence and high quality, despite frequent iterations, changes in priority, scope and stakeholders
Strong Microsoft skills (i.e., Team Foundation Server, Word, Excel, Visio, PowerPoint, MS Project)
Knowledge of B2B systems technologies (including SQL & SharePoint)