Description
Key Accountability:
- Prepare email correspondence and respond to inquiries regarding new trademark applications, international trademark registrations, recordals, portfolio transfer, required documents, status updates, cost estimates, invoices, billing matters, etc.
- Review and respond to filing instructions and proceed with new trademark application process, including reviewing, translating and advising on the specification of goods/services.
- Review and respond to inquiries on provisional refusals of international trademark applications on issues of amendment of specification of goods/services.
- Review and respond to instructions relating to all recordal work including portfolio transfer and handle such work until the end of the process.
- Handle office actions on amendment of specification of goods/services received from Trademark Office e.g. check accuracy of official notices, record notices in the internal systems, prepare email reports, keep following up instructions from clients/agents, bill for the services rendered.
- Others (check conflict; prepare client files; prepare assignment letters, prepare ACC07s, open matters in Intapp Open system; update discounts, update client contact and billing information, close files, etc.)
- Perform administrative tasks e.g. save, print, file and upload ongoing/completed work in the internal systems.
- Create, monitor, follow up, manage, diarize and prioritize any deadlines/tasks.
This job description can be changed or modified without prior notice and as business demands dictate.
Qualifications:
- Bachelor’s degree in any field.
- Previous work experience in Trademark Registration area only.
- Have positive attitude towards routine/paper work.
- Able to communicate well in both English and Thai (verbal and written).
- Proficient of MS Offices, e.g. Word, Excel, and PowerPoint.
- Ability to work effectively as a member of a team.
- Able to multitask and good interpersonal skills.
- Be highly efficient, self-disciplined, committed to providing superior client service.
- Ability to work under pressure while paying close attention to work quality.