Description

About the role

The Global Client Pursuits (GCP) team in AP requires strong managers with excellent panels and bids experience, to lead key client pitch processes, collaborating and sharing best practice, engaging in process development and training.

The manager will become a permanent member of the high performing team of pitch professionals in AP who manage the firm's most strategic, pitches and panels for key clients and regional pursuits.

Pitches are high value, multijurisdictional (generally global) and multi-practice. Between managing large panels and complex proposals there is also a requirement to manage or oversee the management of "BAU standard" proposals working with more junior team members in collaboration with BDMC colleagues.

The team is part of the global GCP team which is undergoing a dynamic transformation and works with regional expert teams in EMEA and NA and "follow the sun" shared service centers in Manila, Tampa and Buenos Aires.

  • Serve as the lead on key pitches, managing the proposals process from start to finish (writing and project management).
  • Conduct opportunity assessment discussions, proactively develop and manage client-centric key messages/content and marshal resources to ensure that proposals of superior quality are delivered on time.
  • Provide coaching/training for partners, lawyers and BD/marketing professionals around all aspects of pitch and presentation best practice.
  • Conduct post-pitch debrief meetings feeding back key points to the business to facilitate further learning and development.
  • Collaborate with Global Client Pursuits colleagues worldwide to follow the sun on pitches where needed and share best practice.
  • Create detailed briefs and provide coaching for center-based team members to produce fit-for-purpose draft proposals and formatting/design requests leveraging pitch content automation technology and the Service Now tool.
  • Coach, train, develop and oversee more junior team members.
  • Contribute to best practice sessions and writing thought leadership for e.g. for the Pitchperfect blog and Baker World intranet pages
  • Become deeply familiar with the Baker resources and team, leveraging the proposal process for bids/pitches and panel proposals for high value and key client opportunities.
  • Team with GCP colleagues worldwide (within AP and across our other regional hubs in NA and EMEA) to deliver on pitches where needed following the sun and sharing best practice.
  • Collaborate with BDMC professionals worldwide including client managers, industry and practice group BDMs and in-market BDMs to leverage client intelligence, practice and industry know how, case studies and credentials.
  • Engage with other Professional Services teams e.g. pricing strategy, legal project management and knowledge to deliver profitable and added value solutions.

Experience Required

Candidate's technical skills, qualifications and experience

  • Bachelor's degree
  • Extensive experience in BD/ communications in the professional services, with significant hands-on experience in proposal development
  • Organisation, project management and ability to handle multiple projects simultaneously
  • Strong interpersonal skills to work with/manage remote teams of partners, lawyers and BD/marketing professionals
  • Persuasive and diplomacy skills; ability to deal autonomously with highly intelligent and demanding stakeholders at all levels; manage multiple pitch requests, assess opportunities and provide direction
  • Client service focus, flexibility, can-do attitude; motivated and enthusiastic; personal drive and energy
  • Gravitas to coach and influence
  • Serve as a role model for more junior team members