The Pro Bono Practice Manager will support the Firm's pro bono practice and will play a key liaison role across the entire Firm and with corporate and public interest partners to our Firm. The Practice Manager position is for an individual who can truly help effectuate our Firm's pro bono work our Firm does on a local, national, and global scale.

Baker & McKenzie's Pro Bono practice represents the best of our Firm.  Through our pro bono work, Baker McKenzie engages teams of problem-solvers on the most compelling social justice challenges around the globe where our teams, both those in our Firm and our corporate colleagues, can make an impact.


  • Help manage all active pro bono projects, including corporate client teaming pro bono matters; ensure matters are opened correctly, deadlines are met, and the final work product is delivered on time
  • Serve as main coordinator to ensure timing and tracking of pro bono projects; track status of all projects and progress towards deadlines, follow up with teams, address questions, funnel questions as needed, organize and track all work product; oversee project-based budgets
  • Lead contact for internal personnel with questions, comments, ideas, and volunteerism
  • Knowledge management lead for the pro bono practice; organize and maintain on regular basis all work product and tool kits created by pro bono teams and internal/external websites 
  • Coordinate communications with client teams internally and corporate client contacts externally on teamed projects
  • Point of contact on events for pro bono practice
  • Drive improvements in operational performance by analyzing key performance indicators at the service line level, ensuring alignment with planned targets (including cost management and working capital)
  • Leverage services provided by shared service centers and specialist functions within the PBS organization to drive excellence and efficiency

Skills and Responsibilities:

  • Relevant undergraduate degree required
  • Proficiency in law firm operations, legal accounting and finance a plus
  • Proficiency in using MS Office applications, including PowerPoint, project lists, and advanced functions of Excel and Miro
  • Highly disciplined approach to developing and executing the programs to achieve Practice Group and Business Development team objectives
  • Well-developed and sophisticated organization, communication, and interpersonal skills, with a proven ability to relate to and gain the confidence of people at all levels within an organization, as well as an ability to build strong relationships and work in a collaborative environment
  • Excellent oral and written communication skills, effective communicator at all organizational levels
  • Ability to manage multiple complex operations with continual attention to detail
  • High level of energy and persistence, and understanding of the importance of delivering exceptional customer service to internal and external clients
  • Experience coordinating people in different locations and cultures
  • Ability to work effectively in informal teams and collaborate cross-practice and cross-function in a global organization