Description
The IP Data Analyst I will provide a full service for the trademark prosecution process of clients' IP (Intellectual Property) rights, using IP systems that have been and/or may be deployed from time to time; and provide full administrative support in processing trademark-related correspondence and issuing instructions to correspondent law firms.
Responsibilities:
- Coordinate, analyze, and process incoming correspondence relating to IP matters received from Baker McKenzie offices, IP clients, and additional global law firms
- Identify key deadlines and update client records accordingly using an electronic IP management system
- Create records and co-ordinate IP matter work plans to relevant IP attorneys based on new instructions received from IP clients and Baker McKenzie managing offices
- Update global records with accurate and consistent data throughout the trademark registration, renewals, and maintenance process
- Docket and review actions (i.e. e-docket) relevant to the client's trademark portfolio management
- Provide agents with instructions to renew trademarks promptly or to allow trademarks to lapse per clients' recommendations, including:
- updating trademark records based on agreed procedures and processes
- generating reports of registrations due for renewal for a certain period
- process renewal instructions
- Communicate via email with internal colleagues and global clients
- Proactively review operational processes, and actively recommend operational and process improvements
- Manage own workload by allocating work items based on the order of priorities
- Perform record-auditing of trademarks during client intake or when necessary
- Closely coordinate with the specialists, and leaders on issues that may affect the clients' IP rights
- Participate in the implementation and execution of the agreed initiatives and action items in the business plan and other business improvement programs
- Perform other tasks and activities as may be assigned by the Management Team or leaders from time to time
Skills and Experience:
- Educated to A-Level standard or above
- Some experience in a corporate administrative environment
- Proficiency in MS Office applications (Word, Excel, Outlook) and Internet
- Flexibility in work hours is essential if required as this role includes close co-ordination with our global counterparts
- Strong analytical, problem-solving, and organizational skills
- Excellent oral and written English communication skills
- Proactive with the ability to communicate process recommendations
- Ability to multi-task whilst maintaining accuracy and quality in data entry
- Ability to prioritize and work independently with limited supervision
- Strong commitment to outstanding client service
- Ability to establish and maintain effective working relationships
- Exceptional work ethic, personal and professional integrity
- Consistent team player, who is adaptable to team workload and client demands