Description
The IP Data Analyst I will provide a full service for the trademark prosecution process or maintenance of clients' IP rights, using IP systems that have been and may occasionally be deployed. The role-holder will provide full administrative support in processing IP-related correspondence, issuing instructions to correspondent law firms, and fulfilling other duties as required ensuring the smooth and efficient handling of clients undertaken by IPSU.
Responsibilities:
- Coordinate, analyze, and process incoming correspondence relating to IP matters received from Baker McKenzie offices, IP clients, and additional global law firms
- Identify key deadlines and update client records accordingly using an electronic IP management system
- Create records and co-ordinate IP matter work plans to relevant IP attorneys based on new instructions received from IP clients and Baker McKenzie managing offices
- Update global records with accurate and consistent data throughout the trademark registration, renewals, and maintenance process
- Docket and review actions (i.e. e-docket) relevant to the client's trademark portfolio management
- Provide agents with instructions to renew trademarks promptly or to allow trademarks to lapse per clients' recommendations, including:
- updating trademark records based on agreed procedures and processes
- generating reports of registrations due for renewal for a certain period
- process renewal instructions
- Communicate via email with internal colleagues and global clients
- Proactively review operational processes, and actively recommend operational and process improvements
- Manage own workload by allocating work items based on the order of priorities
- Perform record-auditing of trademarks during client intake or when necessary
- Closely coordinate with the specialists, and leaders on issues that may affect the clients' IP rights
- Participate in the implementation and execution of the agreed initiatives and action items in the business plan and other business improvement programs
- Perform other tasks and activities as may be assigned by the Management Team or leaders from time to time
Skills and Experience:
- Bachelor’s degree with good academic credentials
- Experience working on IP matters is an advantage but not required
- Good analytical and comprehension skills
- Good oral and written English communication skills
- Can handle multiple tasks while maintaining great accuracy, consistency, and quality in data entry and administrative work
- Able to prioritize and work independently with limited supervision
- A strong commitment to outstanding client service
- Working outside normal business hours may be necessary
- Team player, with a pleasant and positive approach to a sometimes heavy workload
- Able to establish and maintain an effective working relationship
- Able to use MS Office (Word, Excel, Outlook) and Internet
- Exceptional work ethic, personal and professional integrity