The HR Transformation Specialist - Contract (6 months) will support Project WorkBrite and work with the WorkBrite PMO Lead, Workstream Leads and Core Team members to execute a plan that Baker McKenzie is embarking on to transform the delivery of HR services with the implementation of SuccessFactors across the firm’s network of global offices. 

SuccessFactors is an SAP company and is a leading provider of cloud-based Business Execution Software delivering a complete set of tightly integrated talent management solutions, robust workforce analytics, and planning tools that will allow the firm to more closely align people strategy with business success.

The role holder is an experienced HR professional with strong learning agility, who can support multiple workstreams as needed. This position will primarily support the PMO team, but will also support other Project WorkBrite workstreams and activities as needed including Service Delivery, Process Mapping, Training, Change Management, Documentation, Testing, People Systems and other Project WorkBrite team scope. The role holder will provide support for the full lifecycle of the Program from design, build and launch through to scaling of all services throughout the Firm.


Project Management:

  • Provide support for the PMO and people project workstreams internally and with vendors helping to align key priorities and dependencies, and manage risks, issues, timelines, and scope 
  • This workstream also helps to support the success of all project workstreams

Operating Model and Service Delivery:

  • Support operationalizing the target operating model including the establishment of People Operations and its in-scope HR Service Delivery sub-functions and People Systems & Services enabled by the SuccessFactors platform

Process, People Systems & Testing:

  • Provide support for designing, implementing, and testing HR processes and systems and ensuring that the systems meet requirements

Core Team:

  • Participate as an active member of the Project WorkBrite Core Team, attending calls, sharing knowledge, participating and supporting the project when/where necessary

Skills and Experience:

  • Bachelor’s degree related to business and/or a related field or equivalent work experience
  • Experience supporting large, complex, global, HR strategy & transformation projects including the full HR transformation lifecycle from strategy through implementation and optimization preferred
  • Functional knowledge of Human Resources and related Information Systems Role Profile Specialist Function
  • Experience in project management within a consultancy firm, professional services, legal, or IT industry
  • Experience in implementing SuccessFactors (Employee Central, Compensation, Benefits, Recruiting & Onboarding, Succession, Performance, and Learning modules)
  • HR Operating model and service delivery design and implementation experience
  • Experience in a legal and/or professional services environment is highly desirable
  • Highly analytical, attention to detail with a special interest in business transformation, and experience supporting custom development projects with agile methodologies
  • Analytical skills with experience supporting the creation of cases for change and business cases
  • Excellent collaboration skills and comfortable with an agile and iterative development process that includes accepting and managing feedback from various stakeholders
  • Excellent communication skills with both team members and internal business constituents and comfortable mediating between stakeholder needs, business objectives, and technical feasibility
  • Relationship building, gaining consensus, and adoption methods
  • Continued drive for excellence and high quality, despite frequent iterations, changes in priority, scope, and stakeholders
  • Experience with Smartsheet, Microsoft Project, Visio, PowerPoint, MS Office applications, project management processes, tools, and applications
  • PHR (Professional in Human Resources) or SHRM-CP (SHRM - Certified Professional) Preferred