The Finance Director (FD) will provide leadership to a diverse team in the Manila Center handling various financial operations and support processes that service 74 offices in 45 countries. These services include processes within Billing and Collections, Financial Planning & Analysis, Accounting, Month-end Closing, Procure-to-Pay processes, and others. Within a highly matrixed organization operating in a dynamic business landscape, the FD ensures the overall effectiveness and efficiency of the center-based teams who take direct guidance from their respective functional service owners (SOs) and global process owners (GPOs). The current team size is about 330 people distributed across eight (8) managers based in Manila (with the Billing and Collections team comprising more than half of the Finance team).

Working collaboratively with the functional SOs, GPOs, Regional CFOs (RCFOs) and the P&Q team and the Manila Center FD share the responsibility and accountability for the center teams' standards of service excellence, high-quality work output, and the overall positive experience of key stakeholders at different levels across offices and alliances. Ensuring consistency of service processes and efficiencies as well as expectations from the team across Centers, the FD collaborates extensively with the other Center FDs (from Belfast, Buenos Aires, and Tampa).

Helping ensure the relevance of services and their adequacy to meet business requirements, the FD builds key relationships (including with other Center FDs) that promote a One Team ethos in pursuit of enabling the Firm's overall success, particularly in ensuring financial health and performance.


  • Overall responsibility for the operational and service excellence of the various finance teams in the Manila Center using key performance metrics agreed with global functional leaders
  • Collaborate effectively with Finance Service Owners, Global Process Owners, RCFOs, and Process & Quality teams to support their strategic initiatives and tactical priorities to achieve the Firm's business financial goals; This includes aligning initiatives within the Manila Center with these key stakeholders
  • Collaborate extensively with other Center FDs to ensure service processes, expectations, and efficiencies are and remain consistent across all Centers.
  • Develop relationships across the Firm to ensure an open line of communication that facilitates a culture of collaboration, continuous improvement (through feedback and action), high performance, and service excellence across the Firm
  • Responsible for building and sustaining a strong One Team ethos within the Manila Center Finance Team and contributing to the overall culture of the Manila Center
  • Guide to meet the Manila Center's in-market financial plans and targets through a collaborative approach with the responsible CLT members
  • Own the compliance on regulatory and statutory requirements of the Manila Center (including that of the parent company)
  • Other activities as required to address financial, engagement, client-related, or other strategic initiatives for the Firm
  • Explore new methods and technologies that can be adapted and introduced to simplify and achieve greater efficiency and effectiveness for stakeholders while ensuring proper discussions and alignment with SO, GPO, RCFOs, and P&Q
  • Implement a culture of continuous improvement to achieve incremental improvement across all areas

Skills and Experience:

  • Bachelor’s degree major in Accounting, Financial Management, or other business management-related areas
    • Certified Public Accountant (preferred about local statutory reporting requirements)
    • Certification within a specific area of finance (e.g., Certified Management Accountant, Certified Internal Audit, etc.) is an advantage
    • Master's Degree in Business Administration an advantage
  • Significant experience as a Finance Executive managing a large team handling a broad service scope within the finance function of a global business organization engaged in providing professional or business services to clients
  • Established reputation as a Finance Executive leader with an inspiring presence, able to navigate complex and, at times, ambiguous business landscape to help teams, stakeholders, and clients from different countries (with varying cultural backgrounds) succeed
  • Strong interpersonal, communication, and networking skills that promote collaboration, empower people and advocate our Culture of Inclusion, Diversity, & Equity across the Firm
  • Demonstrated effectiveness and expertise in building and nurturing a team culture that aligns with the Firm's and inspires people to engage positively to help create a safe and inclusive workplace
  • Demonstrated expertise in service operations management, internal business controls, and continuous improvement methodologies (e.g., LSS, etc.) that facilitate consistency in the teams' ability to deliver service excellence and positive stakeholder and client experiences
  • Demonstrated technical expertise in financial management and business operations that facilitate the ability to assess risks and take decisive, appropriate actions, especially in the case of exception requests
  • Demonstrated flexibility and agile leadership style able to interact and engage effectively with key stakeholders across the Firm (and acknowledging their cultural, social, and academic diversity) to bring about the best of ideas and practices for the benefit of the Firm, its clients, and its people
  • Strong technical expertise in local statutory and business regulatory requirements as well as in business financial management to ensure compliance and a strong risk management and control posture
  • Working proficiency in using MS Office and other Productivity Tools