The primary purpose of the role is to assist in providing an efficient and effective service to Firm Partners and Offices in identifying and analysing potential conflicts of interest for new business.


  • Provide all aspects of support to the Firm, its Partners and Offices with regard to all tasks relating to conflicts management
  • Process Conflicts Management Requests submitted via the conflicts management system
  • Assist and review all information submitted on Conflicts Management Requests for accuracy and completeness, to ensure that all required information has been provided and is accurate
  • Identify all potential conflicts of interest that are created by proposed business through utilization of the conflicts database
  • Analyse all potential conflicts of interest identified and propose concise resolutions to Firm Attorneys in order to clear these conflicts in accordance with professional responsibility obligations and Firm policy
  • Advance the clearance of conflicts of interest by directly communicating with Firm Attorneys located throughout the Firm's global offices
  • Obtain waiver letters from Firm Attorneys and their Clients when made necessary by jurisdictional guidelines on conflicts of interest, in order to facilitate new business while protecting client relationships and the Firm's business interests
  • Maintain detailed records on all aspects of the conflicts management process for internal documentation and audit purposes
  • Adhere to all Firm policies regarding conflicts of interest and escalate issues to Management, when appropriate
  • Engage and collaborate with team members through the presentation of ideas and recommendations regarding best practice, continuous improvement, departmental processes, policies and procedures
  • Provide support and assistance on important team projects and initiatives, when required

Experience Required

  • Relevant Undergraduate and/or law degree; or a post-graduate qualification in a related discipline
  • Exceptional attention to detail
  • Excellent working knowledge of Microsoft PowerPoint, Word, Excel and online research tools
  • Previous conflicts of interest experience is highly preferable
  • Ability to make effective, accurate decisions, judgement calls and reliable recommendations with support from team members and Management, where necessary
  • Professionalism and the ability to influence in a positive manner
  • Excellent interpersonal skills with a positive customer service oriented attitude
  • Ability to engage and collaborate with team members locally and across other Global Services locations
  • Excellent time management and organizational skills, with the ability to work well under pressure, manage workloads, meet deadlines and prioritize efficiently
  • Ability to leverage consultant resources and utilize information appropriately
  • Exceptional problem solving, critical thinking, and analytical skills
  • Ability to contribute ideas for process improvements and adapt easily to procedural changes
  • Excellent written and oral communication skills demonstrated in interactions with all colleagues throughout the Firm as well as Partners and Management
  • Positivity and the adoption of a solution-based approach in all aspects of work