The Bilingual Document Analyst II will support the document support requirements of the German/Austrian Offices.



  • Serves as the Deputy Officer in Charge for the Document Support Group in the absence of the Senior Bilingual Document Analysts which entails shift management and addressing emails/concerns from the Functional Managers as well as answering inquiries from the local offices
  • Provides valuable insights and recommendations critical to daily operations such as adjustments in workflow and workload
  • Provides Functional Manager and Supervisor with feedback and assessment of the performance of junior members of the team

Document Support

  • Monitors and replies to emails requests sent to the GOT Document Support Mailbox
  • Performs assessment and sets turnaround time with GER-AUT Requestor
  • Assigns tasks and monitors the progress of tasks to ensure that deadlines are met by the Team
  • Processes all document production tasks which include but is not limited to voice file transcription, copy typing, document mark-up, formatting, production of documents and reports in Word, Excel, or PowerPoint format whilst adhering to the Brand Guidelines
  • Updates lawyer contacts list in Outlook

Quality Control

  • Proofreads and checks output to guarantee accuracy and quality of work
  • Updates team best practices
  • Participates in Quality meetings with the team and contributes insight about best practices
  • Ensures that team adheres to the Brand Guidelines and German Style Guide

Special Projects and Reports

  • Where appropriate, handles the management of projects assigned by the Supervisor or Functional Manager
  • Edits Bills in PDF Format for GER/AUT's Clients
  • Database management
  • Close coordination and collaboration with the Translator Pool in Germany to ensure prompt delivery of documents and translation requests
  • Prepares ad hoc reports when required

Premium Services

  • Edits pitches and other brand and marketing collaterals (brochures, flyers, questionnaires, data visualization, etc.)

Skills and Experience:

  • Bachelor's Degree from a reputable university
  • Significant experience in a similar role and industry
  • Written and spoken proficiency in the German (native speaker level) and English languages
  • High proficiency in MS Office applications (Outlook, Excel, Word, PowerPoint)
  • Typing speed of at least 40 wpm
  • Working knowledge in Adobe Photoshop, Illustrator, InDesign, and other design tools is an advantage
  • People and communication skills
  • Effective time management and prioritization skills
  • Should be able to work with minimum supervision
  • Fast learner, detail-oriented, and highly organized
  • Must have the ability to work well in a team atmosphere
  • Should be able to work and interact with people of various levels within the organization
  • Experience in working with a multicultural team is an asset
  • Must be willing to work in shifts