Bilingual Document Analyst

The Bilingual Document Analyst II will support the document support requirements of the German/Austrian Offices.

Responsibilities:

Administrative

• Serves as the Deputy Officer in Charge for the Document Support Group in the absence of the Senior Bilingual Document Analysts which entails shift management and addressing emails/concerns from the Functional Managers as well as answering inquiries from the local offices
• Provides valuable insights and recommendations critical to daily operations such as adjustments in workflow and workload
• Provides Functional Manager and Supervisor with feedback and assessment of the performance of junior members of the team

Document Support

• Monitors and replies to emails requests sent to the GOT Document Support Mailbox
• Performs assessment and sets turnaround time with GER-AUT Requestor
• Assigns tasks and monitors the progress of tasks to ensure that deadlines are met by the Team
• Processes all document production tasks which include but is not limited to voice file transcription, copy typing, document mark-up, formatting, production of documents and reports in Word, Excel, or PowerPoint format whilst adhering to the Brand Guidelines
• Updates lawyer contacts list in Outlook

Quality Control

• Proofreads and checks output to guarantee accuracy and quality of work
• Updates team best practices
• Participates in Quality meetings with the team and contributes insight about best practices
• Ensures that team adheres to the Brand Guidelines and German Style Guide

Special Projects and Reports

• Where appropriate, handles the management of projects assigned by the Supervisor or Functional Manager
• Edits Bills in PDF Format for GER/AUT's Clients
• Database management
• Close coordination and collaboration with the Translator Pool in Germany to ensure prompt delivery of documents and translation requests
• Prepares ad hoc reports when required

Premium Services

• Edits pitches and other brand and marketing collaterals (brochures, flyers, questionnaires, data visualization, etc.)

Skills and Experience:

• Bachelor's Degree from a reputable university
• Significant experience in a similar role and industry
• Written and spoken proficiency in the German (native speaker level) and English languages
• High proficiency in MS Office applications (Outlook, Excel, Word, PowerPoint)
• Typing speed of at least 40 wpm
• Working knowledge in Adobe Photoshop, Illustrator, InDesign, and other design tools is an advantage
• People and communication skills
• Effective time management and prioritization skills
• Should be able to work with minimum supervision
• Fast learner, detail-oriented, and highly organized
• Must have the ability to work well in a team atmosphere
• Should be able to work and interact with people of various levels within the organization
• Experience in working with a multicultural team is an asset
• Must be willing to work in shifts