Description
The Benefits Specialist / Specialist 1, Talent Operations will administer GSM benefits programs and implement the Firm's compensation and benefits policies.
Responsibilities:
Benefits Program Administration
- Administers enrolment, update, and cancellation of employees and their dependents in the program
- Ensure the firm complies with regulatory requirements for mandated benefits implementation and application
- Promote employee self-service help through online bulletin
- Conduct consultative initiatives with employees about benefits eligibility and applications.
Design and Improvement
- Analyze current and future benefits trend in order to develop relevant programs apt to GSM's demographics
- Participate in market study or surveys to gain better grasp of what needs to be improved or retained in our current list of benefits
- Review of the Firm's benefits are compliant or better than the mandated benefits
Communication
- Prepare all benefits related announcements. (Circulars if needed, updates in the programs if there's any, reminders, etc.)
- Design communication plans to increase employee awareness, knowledge and utilization of benefits
- Conduct/assist in the new joiners and new leaders orientation
Manage employee data
- Organize, audit, cleanse, and maintain HR data, ensuring that all HR-related data is accurate and up-to-date
- Manage HR systems by taking ownership of HR data manipulation and reporting, streamlining HR processes, and helping to manage HR information systems
- Update electronic employee records and prepare HR documents
- Provide effective support services to end users and be the first point of contact for HR queries about employee information and data
- Ensure compliance with data privacy regulations and best practices
- Work with HR team members to understand data needs, provide solutions, and train staff on data management procedures
Projects
- Suggest projects to support and improve benefits administration
- Introduce automation projects to simplify the administration or implementation of benefits
- If applicable, project management if there will be new program system implementation and system changes
Skills and Experience
- Experience in Benefits Administration
- Excellent time management
- Excellent organizational and follow-up skills
- Strong analytical and critical thinking skills
- Detail oriented
- Strong, enthusiastic team player
- Strong verbal and written English
- Proficient in various MS Office applications including but not limited to Word, Outlook, PowerPoint, and Excel
- Good understanding and application of regulatory requirements
- Prior experience in benefits administration, design, and reporting is preferred
- Willing to extend work hours if necessary