Description

The Analyst, Global HR Operations - Contract (12-18 months) will implement delivery of the Firm's end-to-end Global HR Operations processes related to Performance Management, to achieve efficiency, quality, and enhanced employee experience leveraging relevant technology platforms.

Responsibilities:

  • Maintain our Performance Management System and complete day-to-day tasks related to Performance Management Administration in adherence to SLAs and quality standards
  • Collaborate with the Manager in developing, evaluating, and implementing initiatives and projects related to Performance Management  
  • Collaborate with our internal partners that include team members within, but not limited to, IT, People, and local Talent Managers in solving complex issues related to Performance Management Administration
  • Escalate and collaborate with Performance Management Specialists in resolving issues related to Performance Management.
  • Facilitate Performance Management Processes for BPPS and non-Principals

Skills and Experience:

  • A bachelor's degree (or equivalent) in Human Resources, Business Administration, or other relevant courses, or equivalent work experience
  • Some experience in HR preferably in Talent or Data Management (experience in SuccessFactors Talent Management Administration will be an advantage)
  • Experience working in the Shared Services or BPO industry 
  • Exposure to project advantage will be an advantage 
  • Able to work in a fast-paced and constantly evolving environment
  • Able to work with a virtual team
  • Preferred competencies: Strong Learning Agility, Attention to Detail, Critical Thinking and Stakeholder Management