Description
The Analyst, Global HR Operations - Contract (12-18 months) will implement delivery of the Firm's end-to-end Global HR Operations processes related to Performance Management, to achieve efficiency, quality, and enhanced employee experience leveraging relevant technology platforms.
Responsibilities:
- Maintain our Performance Management System and complete day-to-day tasks related to Performance Management Administration in adherence to SLAs and quality standards
- Collaborate with the Manager in developing, evaluating, and implementing initiatives and projects related to Performance Management
- Collaborate with our internal partners that include team members within, but not limited to, IT, People, and local Talent Managers in solving complex issues related to Performance Management Administration
- Escalate and collaborate with Performance Management Specialists in resolving issues related to Performance Management.
- Facilitate Performance Management Processes for BPPS and non-Principals
Skills and Experience:
- A bachelor's degree (or equivalent) in Human Resources, Business Administration, or other relevant courses, or equivalent work experience
- Some experience in HR preferably in Talent or Data Management (experience in SuccessFactors Talent Management Administration will be an advantage)
- Experience working in the Shared Services or BPO industry
- Exposure to project advantage will be an advantage
- Able to work in a fast-paced and constantly evolving environment
- Able to work with a virtual team
- Preferred competencies: Strong Learning Agility, Attention to Detail, Critical Thinking and Stakeholder Management