Description
Role purpose
Work with the Legal Project Managers, supporting the successful delivery of tasks within both client- and internally-facing projects using established and new tools and processes.
Main responsibilities
- Support senior members of the LPM team on multiple projects with competing deadlines in coordination with other LPM team members
- Liaise with the client and the Firm's client matter team, as well as the Firm's specialist departments and offices worldwide
- Perform assigned tasks with accuracy and timeliness; take responsibility for completing recurring tasks without prompting
- Prioritize workload (seeking clarification from project leads on project priorities), anticipate and escalating any foreseeable issues as well as availability, and remain aware of dependencies
- Build and use charts, timelines and other visuals effectively; suggest improvements
- Work with senior team members to implement solutions to improve processes
- Accurately estimate and manage time required to support coordination work
- Effectively and appropriately hand off work to other Professional Business Services (PBS) teams, engaging with them to clarify requirements and ensure a successful transition
- Support the post-matter review process for key matters and identify areas of improvement in practice area processes through discussions with project teams
- Triage help requests and raise ‘marginal’ requests with senior team members to determine LPM position on task involvement
- Improve on standard delivery solutions on a given project; identify and propose to Associate Directors of LPM any future needs and improvements to the LPM framework
- Identify opportunities for new service delivery and support analysis and design workshops
- Collate information for project updates and adapt report templates for new projects
- Support scope clarification and management efforts on projects
- Identify own training needs and actively participate in training related to LPM topics
- Tailor and reuse existing templates and make suggestions for template improvements
- Contribute to BM’s Innovation Strategy; become a subject matter expert on LPM-relevant technology and standardized processes: evangelize, advise, train, apply to projects and support refinement
- Support implementation of existing and new technology to meet project requirements and to encourage LPM and Legal team uptake
- Source information at LPM request for proposals and pitches
- Build a network of professional colleagues across the range of PBS and legal functions, including Knowledge Management, Business Development, Finance, and IT and with external stakeholders
- Offer ad hoc support and PM expertise to non-LPM initiatives
Travel requirements
This role may require some regional and some global travel driven by client requirements and other internal and external events related to the Professional Business Services function.
About The Team
Team Purpose
Actively support the project management of strategic matters and portfolios of matters to improve quality, profitability, speed, tractability, and transparency with an emphasis on repeatability, scalability, and pace. Drive through the same benefits to matters that are not actively staffed with LPMs, assisting with infusing project management discipline through consultations, trainings, templates, workflows, checklists, and automation. Remain agile in bringing appropriate focus on localisation, technology and process improvement. The core teams within Services are:
- Business Management
- Legal Operations
- Pricing Strategy
- Legal Project Management Global eDiscovery and Data Advisory
- Service Design
- Alternative Legal Services
You will report to the Senior Legal Project Manager.
Key relationships:
- APAC LPM Team (Senior LPMs, LPM and LPC), Global Director LPM, LPM teams in other regions
- Teams within the Services function such as Business Management, Pricing, Global eDiscovery, Alternative Legal Services and Service Design
About The Candidate
Technical skills, qualifications and experience
- Bachelor's Degree (law or business degree preferred)
- Formal project management qualification (desirable)
- Understanding of/experience working in large complex organizations ideally in a law firm or professional services firm
- Basic knowledge of relevant IT packages: e.g. Document Management Systems, Project Extranets (e.g. SharePoint) or other collaborative project management tools. Other LegalTech knowledge and interest is desirable
- Basic knowledge of Microsoft Office (including Excel), and of financial systems and reports
- Strong communication and relationship-building skills
- Desire to work collaboratively with senior-level professionals to help them succeed in meeting their objectives
- Ability to build matter budgets with guidance
- Ability to work independently with a willingness to work flexibly and hands-on to achieve project objectives
- Basic knowledge of data visualisation and associated tools (e.g. Excel charting, Tableau, PowerBI, Visio)
- Ability to analyse datasets to identify trends, issues and gaps
- Demonstrated ability to organize and prioritize work in a dynamic and complex environment to meet deadlines and daily requirements
- Demonstrated attention to detail to ensure quality of outputs
- Emerging competency in continuous improvement, change management, flexible approach and exceeding expectations
Personal qualities
These personal qualities represent the shared characteristics of high performers across Baker McKenzie, regardless of job level and location
Know how
- Keeps across key developments in all relevant areas and demonstrates the ability to develop substantive authority in relation to the Firm's specialist fields
- Demonstrates the ability to identify the real issue, and to anticipate requirements and potential consequences; distils a range of possibilities by thinking in a considered, prudent manner
- Able to move through a variety of tasks requiring different approaches, knowledge, and expertise, with agility of mind and capacity for analysis and synthesis
Suggests non-standard alternative ideas and approaches that demonstrate some lateral thought and "thinking outside the box"
Dedication
- Driven by a strong personal sense of integrity and upholds exemplary quality standards
- Prepares thoroughly, takes responsibility, uses initiative and is selfreliant to ensure work progresses to the fullest extent possible
- Hardworking and diligent with a keen understanding of client demands
- Demonstrates composure when dealing with difficult situations
- Revels in latitude, seizes and runs with opportunities even where this requires operating at a level ahead of commensurate experience and knowledge, viewing these occasions positively
Personal Impact
- Creates a positive impression at all times; develops relationships through collaboration and reciprocity
- Negotiates to achieve outcomes that are mutually satisfactory; shows good judgement on when to stand strong and when to compromise
- Invests in, nurtures and builds a network of productive relationships
Humanity
- Respectful to others, regardless of their position, and earns the respect of others by being transparent
- Has care and concern for others and a genuine interest in others as people
- Treats delicate or confidential issues with grace and discretion.
About Baker McKenzie
Baker McKenzie helps clients overcome the challenges of competing in the global economy. We solve complex legal problems across borders and practice areas. Our unique culture, developed over 65 years, enables our people to understand local markets and navigate multiple jurisdictions, working together as trusted colleagues and friends to instill confidence in our clients. This is an exciting time to join us as we invest in and further develop our Professional & Business Services organisation, providing rewarding and challenging career opportunities in all of our world-class business functions.
We are committed to promoting diversity and inclusion for all. Our unique international culture is reflected in the drawing together of a worldwide family of individuals from diverse cultures and backgrounds in all of our offices. We encourage the best people – regardless of race, religion or belief if any, gender, gender identity, disability, sexual orientation or age – to fulfil their professional aspirations with us.