Corporate Services Clerk - Operations

Why Baker McKenzie?

At Baker McKenzie not only do we pride ourselves on leading pay and a great culture, joining a leading Global Law firm provides unique development opportunities to grow in a highly supportive working environment throughout all stages of your life. We know our people value flexibility around when and where they work. So we are committed to offering a more adaptable way to work, we call this BAgile. As a highly valued employee we will also provide you with an extensive range of wellbeing, recognition & benefits offerings.

For more information on our benefits click here

The Role

We are currently looking for a Corporate Services Clerk to join our Operations team in Melbourne.

The Team

Our AOR function supports and manages the day-to-day operations of the Firm, providing expert and in-market support regarding office management, office services and facilities, real estate management, risk management, and secretarial and administrative services.

Responsibilities

Office Services:

• Responsibility for managing office services requests for one or more office floors in a timely and effective manner.
• Ensuring stationery supplies and office equipment supplies are maintained;
• Assisting with photocopying and binding as required; Respond to ad hoc office administration requests from staff;
• Assist in the coordination of office movements and workstation sets ups, which will occur on some occasions, outside standard work hours and during weekends;
• Placing service calls as required;
• Ensures the timely processing of security cards for new employees each week;
• Attend to Post Office when required;
• Attend to hand deliveries when required;
• Processing invoices in a timely manner;
• Executes office services policy when programming floor access to each new security card; and
• Liaises with Building management on any issues relating to security card programming.

Matter Management (Records):

• Respond to folder registration requests (including printing, scanning and dispatching bar coded file labels) on a daily basis;
• Assist with all requests for retrieval of off-site boxes; and
• Continual monitoring of, and responding to, Matter Management email inbox.

Mail Room:

• Assisting with the processing of incoming/outgoing mail including couriers and faxes;
• Assisting with the delivery of mail in a timely and accurate manner;
• Liaise with secretaries, lawyers and partners on all aspects of the mail process; and
• Supply and record visitor and employee day passes.

Courier Desk:

• General responsibility for all incoming and outgoing couriers;
• Coordinate the processing and delivery of couriered mail in a timely manner; and
• Assist with daily courier runs.

What we're looking for -

Our ideal candidate would have:

• Previous experience providing support in an office or team environment is preferred but not essential;
• VCE or equivalent qualification preferred but not essential.

Key Skill Areas:

• Possess clear verbal and written communication skills; Demonstrates strong customer service skills.

Technical knowledge:

• Basic skill level in Microsoft applications including Word, Excel & Outlook;
• Demonstrates technical and professional knowledge relevant to the role;
• Understands how to get things done within Baker McKenzie; Is able to analyse situations and information;
• Make suggestions and recommendations;
• Seeks feedback and takes action to improve own performance; Is keen to learn and develop.

Work Standards:

• Well presented for a corporate environment; Takes personal responsibility for tasks; Demonstrates a proactive approach; Consistently produces quality work; 'Can do' attitude;
• Completes all tasks to a high professional standard; Maintains Baker McKenzie standards.

Time and Work Management:

• Punctual and reliable;
• Effectively prioritises tasks and manages time;
• Consistently meets deadlines;
• Assists with urgent work outside standard hours (when required);
• Ensures Supervisor/Manager is kept up to date with progress.

Project Management:

• Manages day to day responsibilities as well as relevant projects; Leverages available resources;
• Able to work under pressure and remain focused;
• Meets project deadlines or negotiates necessary changes; Keeps stakeholders up to date with progress.

Attitude and Approach:

• Consistently demonstrates a positive attitude and approach; Demonstrates enthusiasm and dedication;
• Consistently displays initiative by finding own work and assisting Supervisor/Manager without instruction.

Service Orientation:

• Focuses on the needs of internal and external clients/contacts where relevant;
• Builds relationships with stakeholders;
• Maintains a courteous and professional manner in all dealings.

Communication:

• Able to communicate (written and verbal) effectively and clearly; Able to present information concisely and professionally;
• Deals with sensitive information in an appropriate manner.

Teamwork:

• Contributes to the effective functioning of the team;
• Sought by others for advice and support; sets an example; and
• Demonstrates flexibility in standard working hours to assist coverage.

About the Firm

At Baker McKenzie, we are different in the way we think, work and behave. Like no other law firm, we were born global. Our Australian practice was established in Sydney in 1964, in Melbourne in 1982 and in Brisbane in 2014. Our lawyers work seamlessly with our global colleagues, collectively providing a capacity of more than 5,600 locally qualified lawyers and 6,000 professional staff in 78 locations across 46 countries.

Baker McKenzie Australia can offer you access to complex, market leading matters working with some of the world's best legal minds – people who know the law and who understand business. We have an unrivalled ability to provide training and secondment opportunities across our global network. 

Diversity & Inclusion

Baker McKenzie is committed to providing a diverse and inclusive culture for all its employees, with equal opportunity for all to progress and have a meaningful career with our Firm. 

Our application process

Please apply by selecting the "apply now" link below and completing an online application form.

As part of our commitment to creating a diverse and inclusive we encourage applications from all genders, abilities and cultural backgrounds including Aboriginal and/or Torres Strait Islander people.