The Global Pricing Operations Analyst will execute the accurate set-up and maintenance of timekeepers in the Firm's systems as a critical component of the Quote-to-Cash (Q2C) process.


  • Identify new timekeepers and calculate billing rates based on the underlying client agreement for selected clients.
  • Set up rates in SAP and in the various E-Billing systems as required by the client.
  • Coordinate and track the client's authorization and approvals based on the client's specific requirements.
  • Perform periodic reconciliations between SAP and the client systems.
  • Exercise required degree of tact and diplomacy when dealing with others and in handling sensitive issues.
  • Perform other duties as may be assigned.

Experience Required

  • Bachelor's degree in business administration, commerce, finance, liberal arts, or related courses.
  • Prior experience in a billing role.
  • General understanding of accounting or finance principles as well as the specific law firm or professional service accounting structure, environment and requirements.
  • Fluency in English (verbal and written).
  • Good working knowledge of MS Office applications (e.g. Excel, Word, Outlook).
  • Knowledge and experience of financial systems (SAP preferred but not required).
  • Have confidence to escalate and ask questions, especially when being asked to deviate from standard processes.
  • Ability to prioritize and handle multiple tasks to meet deadlines.
  • Ability to perform at high levels in a fast paced ever-changing work environment and successfully adapt to changing priorities and work demands, including learning new skills when required.
  • Strong problem solving and analytical skills.
  • Keen attention to details and effective organizational skills.
  • Ability to anticipate work needs and follow through with minimum direction, follow up on own initiative.
  • Flexibility to work a reasonable shifting schedule is required.