Ben Allgrove, Baker McKenzie's Chief Innovation Officer, recently spoke with Law.com on the Firm's approach to evaluating the impact of its artificial intelligence investments. In the article, Ben explained that effective AI adoption requires more than implementing new technology. It also requires equipping lawyers with the skills needed to use AI tools strategically and responsibly in their day-to-day work.
The article highlights Baker McKenzie's firmwide AI training initiatives, including programs tailored to lawyers at all career stages. Ben noted that the Firm assesses the success of these efforts through factors such as AI tool adoption, collaboration and agent sharing, AI-enabled transformation projects and user feedback.
According to Ben, building AI capabilities across the Firm is essential to realizing the full value of AI investments. He emphasized that while measuring AI return on investment remains challenging, Baker McKenzie is focused on the factors it can control, including training, adoption and the development of innovative client service solutions powered by AI.
Read the full article on Law.com:
How Baker McKenzie Is Using Training to Gauge Value of Its AI Investments | Law.com
