Lisa Douglas

Baker & McKenzie LLP


Lisa Douglas focuses her practice on global information governance, drawing on a rich background in legal research, regulatory compliance, knowledge management, and library administration to provide data and information lifecycle compliance advice for digital transformation.

Lisa joined the Firm's Toronto office in 1997 as Research Director. She received an Arbor Award from the University of Toronto for her contributions to the Faculty of Information (iSchool) in leading and mentoring Master of Information students. This relationship has enabled her to build a multidisciplinary team to support the information governance practice by integrating professionals with expertise in knowledge, information and records management, user experience, and information design.

Practice Focus

Following years of experience in commercial law and regulatory compliance including financial services regulatory, Lisa now focuses on information governance. She provides clients with the legal, regulatory, and best practice guidance necessary to properly manage their information (data, documents, and records) in a legally compliant manner. She advises clients on global records management, personal data retention, record format requirements, storage location and cross-border data transfer restrictions, lawful access, freedom of information, and related information governance issues.

Representative Legal Matters

  • Leads global information governance projects across a variety of industries and sectors to help clients manage compliance, reduce risk, protect data, and effectively understand, harness, and govern their data.

  • Prepares global records retention policies and schedules with attention to multi-jurisdictional legal compliance, local best practice, and industry risk in arriving at enterprise-wide solutions for banks and other financial services; pharmaceutical, medical device and healthcare companies; technology providers; professional services firms; consumer products companies; manufacturers; and more.

  • Develops holistic tools for ongoing global information governance compliance including innovative client communication tools for updating clients, addressing issues as they arise, and providing comparative and strategic counselling for digital transformation initiatives.


  • Ontario~Canada (1993)


  • University of Toronto (LL.B.) (1991)
  • University of Toronto (M.L.S.) (1985)
  • Queen's University (B.A.) (1983)


  • English