Leading global law firm Baker McKenzie is one of six organisations supporting NHS 24 on the launch of an online chatbot, which will give people across Scotland access to help and information about coronavirus. 

The new chatbot – called Ave – is able to answer questions about COVID-19 from the clinically approved information on NHS inform.

Adding the chatbot function to NHS inform enhances the way people access the information. As a trusted partner to the NHS with a long-standing relationship, Capgemini made the initial introduction between Cancer Central and NHS 24 for the project. Ave is the creation of Cancer Central, engineered by Amido, hosted by Microsoft, with SMS texts by Twilio. All organisations have given their support through social impact initiatives, to help the NHS through the coronavirus pandemic.

A team of Baker McKenzie lawyers including London associate Jaspreet Takhar and Of Counsel Julia Gillert, is providing pro bono legal advice on the general commercial legal aspects of the development and launch of the project.  

Commenting on the initiative, Jaspreet said: "Baker McKenzie is delighted to be providing pro bono legal counsel to Cancer Central. Its initiative is a critical resource to support patients in Scotland amidst the COVID-19 crisis, and we’re looking forward to advising on its exciting tech solutions and its collaboration with the NHS.”

This is the latest example of Baker McKenzie's pro bono work. The Firm recently advised FutureDotNow with the launch of a COVID-19 project to get the UK's most vulnerable online and advised a non-profit consortium of doctors and scientists in the launch of COVID-19 tracking App, The How We Feel Project.  

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