In early July we issued a client alert about President Jokowi issuing Government Regulation No. 24 of 2018 on Electronic Integrated Business Licensing Services (Regulation 24) which caused the Capital Investment Coordinating Board (BKPM) to temporarily suspend the processing and issuing of licenses as a transition to a nationwide business licenses process through an Online Single Submission (OSS) system (click here). The Coordinating Ministry for Economic Affairs (CMEA) finally launched the OSS system through this site at the beginning of this week. As expected, we understand that some delays and intricacies were found when people tried to access the OSS system.
On 9 July, the CMEA website issued a press release about the launch of the OSS system, with guidelines for accessing the OSS system attached.
To be able to access the OSS system, business owners are first required to create and activate their OSS account on this site. Some information is required to be input in order to create an OSS account. Once the OSS account is created, a direct link email will be sent to the business owners to activate the OSS account. Once the OSS account is activated, the business owners will receive a user-ID and password, which will be used to log in to the OSS system.
We have not yet had experience of getting licenses through the OSS system. As mentioned above, we understand that some applicants experienced delays and intricacies when trying to access the OSS system. We expect that this may still happen until next week.