Baker McKenzie helps clients overcome the challenges of competing in the global economy. We solve complex legal problems across borders and practice areas. Our unique culture, developed over 65 years, enables our people to understand local markets and navigate multiple jurisdictions, working together as trusted colleagues and friends to instill confidence in our clients. This is an exciting time to join us as we invest in and further develop our Professional & Business Services organization, leading to rewarding and challenging career opportunities in all of our world-class business functions.

We are committed to promoting diversity and inclusion for all. Our unique international culture is reflected in the drawing together of a worldwide family of individuals from diverse cultures and backgrounds in all of our offices. We encourage the best people -- regardless of race, religion or belief if any, gender, gender identity, disability, sexual orientation or age -- to fulfil their professional aspirations with us.
The Recruitment Manager - Professional and Business Services (PBS), North America will work closely with the Director of Recruitment - Americas and the PBS21 recruitment team (PBS21 being defined as a program of work designed to integrate and coordinate the Firm’s professional and business services (PBS) functions) on the execution of recruitment processes (internal and external) for North America-based and global business services roles, leveraging regional and global resources, but also deliver significant hiring numbers in a hands-on and direct sourcing capacity. 
At the conclusion of the three-year PBS21 project, the Recruitment Manager will continue to build relationships with all PBS functions, acting as the North America Business Partner/Recruitment Manager for all PBS recruitment needs in North America, partnering with in-office colleagues to deliver a first-class recruitment experience to all Hiring Managers and candidates. 
  • Take ownership of the operational execution of end-to-end recruitment tied to PBS21 for global Expert roles and in-market roles in North America on an as-needed basis delivering across all internal and external processes, including posting roles, managing applications, candidate shortlisting, and handling interview processes
  • Work with the Director of Recruitment - Americas and Firm leadership to continuously improve and implement effective recruitment processes that adhere to best practice and fit the scope, scale and pace of this significant program; also ensure sourcing/hiring best practices are implemented and followed after program concludes
  • Partner with the Firm's senior leadership including Function Leaders to navigate resourcing challenges for the region ensuring highest quality service delivery 
  • Work with Director of Recruitment - Americas to deliver timely and accurate reporting of all related recruitment activities and use data to drive recruitment performance and track FTE headcount
  • Partner with PBS Recruitment coordinators and administrators and in-office Recruitment/HR colleagues to drive recruitment delivery and best practice as well as coordinate offer management and reporting
  • Execute recruitment strategies that drive creative sourcing methodologies and reduce dependency on agencies
  • Where vendors are used, adhere to preferred supplier strategy to ensure optimal vendor performance and appropriate pricing
  • Ensure that all recruitment processes support the Firm's brand and that the Firm provides a world-class candidate experience throughout the selection process

Experience Required

  • Bachelor's degree or equivalent
  • Experience of running significant high volume strategic recruitment in a complex global organization
  • Ideally, international recruitment experience with a developed understanding of resourcing dynamics in a significant region
  • Extensive experience in supporting professional and business services recruitment (e.g. Finance, Operations, Human Resources, IT, Business Development, Marketing, Communications, and other support functions)
  • Strong track record in direct sourcing methodologies and delivery
  • Strong collaborative working style
  • Able to work at pace, problem solve and deliver solutions against tight timelines
  • Excellent communication skills with both team members and senior and executive stakeholders
  • Able to bring good judgement and empathy to sensitive situations
  • Experience of working in a Professional Services organization would be highly desirable