Description
Location:
Belfast
Workplace:
Hybrid
The opportunity:
The HR Operations Coordinator (contract) will implement delivery of the Firm's end-to-end Global HR Operations processes related to Performance Management, to achieve efficiency, quality, and enhanced employee experience leveraging relevant technology platforms.
Working at Baker McKenzie:
Baker McKenzie is the world’s leading law firm with offices all over the world. Our Belfast Centre is home to over 400 colleagues in both legal and professional services.
We offer one of the best workplace benefits packages in the business with comprehensive private health cover, income protection, life assurance and a full employee assistance plan. These and a host of other benefits make us one of the most desirable companies to work for in Belfast.
We are committed to promoting inclusion, diversity, and equity for all and are confident we can provide a career as individual and as exceptional as you.
About the role:
As part of this role, the successful candidate will:
Responsibilities:
- Maintains our Performance Management System and completes day-to-day tasks related to Performance Management Administration in adherence to SLAs and quality standards
- Collaborates with the Manager in developing, evaluating, and implementing initiatives and projects related to Performance Management
- Collaborates with our internal partners that include team members within, but not limited to, IT, People, and local Talent Managers in solving complex issues related to Performance Management Administration
- Escalates and collaborates with Performance Management Specialists in resolving issues related to Performance Management.
- Facilitates Performance Management Processes for BPPS and non-Principals
Skills and Experience:
- Bachelor's degree (or equivalent) in Human Resources, Business Administration, or other relevant courses, or equivalent work experience
- Some experience in SuccessFactors Administration is a must (preferably its Performance/Talent Management Module)
- Experience working in the Shared Services or BPO industry
- Exposure to projects will be an advantage
- Able to work in a fast-paced and constantly evolving environment
- Able to work with a virtual team
- Preferred competencies: Strong Learning Agility, Attention to Detail, Critical Thinking and Stakeholder Management