Description

Location: Belfast

Workplace: Hybrid

The Product Manager, AML and Risk Solutions will manage and take ownership of the AML (Anti Money Laundering) and Risk products that support the daily operations of the various business units, focusing on maximising the value of the portfolio, and achieving the right balance and mix of products. 
Responsibilities:
  • Management of the product portfolio to ensure standardisation and rationalisation plans are developed and delivered and the products meet the changing needs of the business through the lifecycle of the product
  • Propose, document, and present solution design recommendations for the Global AML program
  • Build strong partnerships using Business relationship management (BRM) skills with key internal stakeholders to understand and resolve issues related to AML solutions and processes
  • Work and manage relationships with technology vendors within the product portfolio
  • Understand the total cost of ownership (TCO) of all owned products and provide input to the Portfolio Manager on required budgets
  • Coordinates and/or provides support for products in the portfolio
  • Translation of business objectives for the technical design / architecture of the required solutions
  • Technical competency to configure workflows, forms, and troubleshoot technical issues
  • Implementation and on-going maintenance of effective system governance, compliance, and business continuity procedures for managed products in accordance with ISMS Policies
  • Technical leadership / coordination of all activities as they relate to projects / operational activities, including the clear and concise reporting of status on a regular basis
  • In alignment with Firm priorities, participates in projects for enhancements and changes necessary to meet changing business requirements for their managed products
  • Collaborate with the testing team to coordinate and perform application testing and troubleshooting, including participation in pilot implementations
  • Collaborate with the Security team to certify the solutions/products meet our security requirements
  • Consult with the Change Management Team re new application requests in regard to major projects
  • Collaborate with the Release Management Team to ensure that any changes to applications transition to production successfully
  • Ensure timely planning for any submission of RFC's to the Technical Change Team via the ITSM process
  • Develop software product support plans and ensure relevant training is provided to Service Desk and On-site Teams
  • Collaborate with the Training team to develop user documentation as required
 

Experience Required

Skills and Experience:
  • Bachelor's degree in business information systems or equivalent
  • Strong hands-on working experience in the professional environment
  • Experience in leading successful product implementations and ongoing enhancements
  • Experience working in a legal services environment preferred, but not mandatory
  • Strong understanding of the relevant portfolio requirements and good level of knowledge of Anti Money Laundering processes 
  • Knowledge of sql (SSMS) or other programs
  • Strong awareness of and interest in technology trends relevant for the relevant portfolio
  • Demonstrated leadership and communication abilities, with a track record of building trust and respect at all levels of an organisation
  • Fluent written and spoken English