The Top 5 Reasons Outsourcing Deals Fail
Outsourcing deals have become increasingly complex. They are often negotiated under tight deadlines with limited resources, resulting in terms that do not always ensure that the arrangement will be a success. One of the biggest mistakes companies make in negotiating these contracts is focusing on strictly legal issues such as limitation of liability and indemnification rather than concentrating on setting terms to avoid problems from arising in the first place. To help clients get the most out of their outsourcing agreements, we surveyed 93 global companies from a cross-section of industries to identify the top five factors they thought were most likely to cause them to lose value from these arrangements. By reading the results of our survey, you can avoid similar mistakes.
Click here for the survey.
Contacts